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Network Connectivity issue

By FaithLove ·
Hi I am having an issue with a desktop computer getting online. There is a cable modem connected to a belkin wireless router. No matter what lan port I plug the desktop in I get limited connectivity. If I plug the desktop directly to modem I get connected. I confirmed that the ports on belkin router are working with a laptop. I tried another ethernet cable to computer and get same resultswhen I do a ipconfig there are different letters like "fffefeefeff" for ip . What would caused this desktop not be able to connect while plug into belkin router?

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All Answers

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Reponse To Answer

by FaithLove In reply to Just to confirm...

Hi I turned off the dhcp in belkin wireless and it works. The computer can now get online and we can also connect to wifi. Thanks alot everyone for the help.

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Reponse To Answer

by FaithLove In reply to Just to confirm...

I am surprise that this is the only way I could get on wow. I had to turn off dhcp, plug cable coming from modem in Lan port 1 and plug computer cable in another LAN port. bingit's up

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Reponse To Answer

by Rob Kuhn In reply to Just to confirm...

By disabling the DHCP services on the Belkin router you basically made it into an Ethernet switch and so that is why it's now working.

However, out of curiosity, why are you not connecting the cable modem to the WAN/Internet port?

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Reponse To Answer

by FaithLove In reply to Just to confirm...

Hi Rob I had it plug into the wan/internet port first and that is when it was not connecting to internet from this paticular desktop. That is why I ask for help in the beginning.

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Reponse To Answer

by Rob Kuhn In reply to Just to confirm...

The way you have it setup now is no different than if you were to plug directly into the cable modem. If you plug another computer into the Belkin router (which is now performing as an Ethernet switch) only one computer will be able to get onto the Internet.

To get the second computer on the Internet will require you disconnect the first computer or you have a computer plugged into one of the LAN ports that also serves as the DHCP/DNS server.

That being said, was this Belkin router working before? Or is this the first time being put into use? If it's the later you will need to configure it which is either through a setup utility or by connecting directly to it via network cable. What is the model of that Belkin?

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Power Cycle cable modem

by Sydasupafly In reply to Network Connectivity issu ...

Have you tried power cycling the cable modem?

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Reponse To Answer

by FaithLove In reply to Power Cycle cable modem

I did already. I got it resolve by turning off dhcp in the router

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As other have said, we would expect the wirless router to have a WAN port

by gdburton In reply to Network Connectivity issu ...

I wonder what model Belkin router this is? Does it in fact have an ADSL modem on the WAN side that you are not using?
If that is the case, by using it as a Ethernet switch & wireless access point, you are missing some of the facilities. But perhaps these are being provided by the Cable modem.
Life is so complicated these days with boxes providing many facilities.

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Reponse To Answer

by FaithLove In reply to As other have said, we wo ...

It has a internet port then four lan ports. I forgot the model. It's at my daughter school

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by sjdion In reply to Network Connectivity issu ...
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