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Network Health Status Report

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Network Health Status Report

BeBoo
Hello everyone. I am the systems admin for a law firm (roughly 50 users) and one of the execs came to me and asked me to prepare a "Network Health Status Report." I asked him what he meant exactly by this and he said he wanted to know where everything stands in terms of how long it will last before it may become a problem and the current status of our security (AV, WiFi, etc). For instance, will a server need replacing soon? If not, how long will it last before it will need replacing? I was just wondering if anyone has any insight into how I might accomplish this. I went around to many of the computers with Belarc to get the specs of them but how long does a typical company keep a server in production before it's replaced? How often do you replace desktops? Wait for them to break and replace or fix them then? What about other devices such as printers, access points, switches/hubs?

Thanks for your time!
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    Fregeus

    I personally think its based on company policy, amortisation and good guess.

    I've seen companies change all their switches every three years. Some wait until they are no longer supported by the manufacturer. Some just plain wait until it fails.

    How is your company's moto in regards to technology? Are you guys cutting edge? Then you should replace every two to three years. Are you guys on the safe side? Then you should replace when support ends. Are you guys "cheap" to the bone? Then if ain't broke, don't fix it!

    I think you should prepare a grid with figures with what you think the company will think is acceptable, once you have that approved, you can make your report.

    Naturally other factors can affect the change cycle. Like capacity, growth, etc.


    Good luck. That is not an easy task to undertake.


    TCB
    Edited for typos.

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    BeBoo

    Beings as we are a smaller firm, I don't have much of a budget. It's extremely hard for me to even get a copy of Adobe Standard approved or even another license to M$ Office! We mostly operate on the "if it ain't broke, don't fix it" moto. I try my best to stay ahead of that stuff and stock extras like monitors and thin clients.

    Most of our servers are several years old. We don't have anything that is "cutting edge" which I'm not too thrilled with but I can understand with money issues. We have a Citrix server, HP DL380, which i desperately want to get replaced with something much faster as many of the users use the Citrix server for their desktops. I need to do some research on a good replacement server for it.

    We also still have a server running Server 2000 because I can't even get an upgrade to 2003 or 2008 approved. I hate to say it but I would love to see each of these servers replaced so I don't have to worry about them failing any time soon but I know that's wishful thinking.

    Thanks for your input!

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    0 Votes
    Fregeus

    Obviously, your group will not spend a dime unless its warrented, so we have to make what you need warrented.

    I would work on getting standard usage levels for all your equipment and software and try to demonstrate that there is a reverse proportionate ratio between use and life span. The more and heavier you use it, the less the life span will be. Therefore the higher the loss on the ROI. Not to mention the monetary loss from loss productivity from your employees because they need to wait for over taxed equipement.

    You need to make a direct corrolation between their pocket book and not upgrading their equipment. If you succeed in doing that, you will have all the money you need to upgrade.


    Good luck

    TCB

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    LarryD4

    BeBoo,
    As posted it depends on the companies decision.

    In my current location all hardware, PCs, Printers, etc. are on a five year life cycle. Which seems to make sense to us since Microsoft phases out their OS on a roughly five to seven year life span.

    Network hardware is on a longer life cycle which is more dependent on what you want your network to do. For instance in 07 we replaced all of our switches and routers to go gigabit and support VoIp. But that upgrade was only after three years.

    You really need to site down and go over wants, needs, and fiscal limitations to find a good lifecycle for your hardware.

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    0 Votes
    BeBoo

    That might work for us as well. My current situation is that we keep growing and growing and i am now at the point where our Citrix server has become overloaded because we didn't expect to have this many people using it so quickly. We migrated users slowly but as we got new people on board, we just put them right into Citrix. Our citrix server is only 3 years old but as it stands now, the processor is always at 50-75% usage during the day an I don't like it being that high constantly.

    Thanks for your input!

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    0 Votes
    cholan41

    Am also a Network& System admin as like u .my Ex system Admin done the same job wht u ask . ihv a file but i don't how he did't tht work and he did only for server.not printer and switches hope i get it and pass u

    +
    0 Votes
    LarryD4

    BeBoo,
    As posted it depends on the companies decision.

    In my current location all hardware, PCs, Printers, etc. are on a five year life cycle. Which seems to make sense to us since Microsoft phases out their OS on a roughly five to seven year life span.

    Network hardware is on a longer life cycle which is more dependent on what you want your network to do. For instance in 07 we replaced all of our switches and routers to go gigabit and support VoIp. But that upgrade was only after three years.

    You really need to site down and go over wants, needs, and fiscal limitations to find a good lifecycle for your hardware.

    +
    0 Votes
    cholan41

    Am also a Network& System admin as like u .my Ex system Admin done the same job wht u ask . ihv a file but i don't how he did't tht work and he did only for server.not printer and switches hope i get it and pass u

  • +
    0 Votes
    Fregeus

    I personally think its based on company policy, amortisation and good guess.

    I've seen companies change all their switches every three years. Some wait until they are no longer supported by the manufacturer. Some just plain wait until it fails.

    How is your company's moto in regards to technology? Are you guys cutting edge? Then you should replace every two to three years. Are you guys on the safe side? Then you should replace when support ends. Are you guys "cheap" to the bone? Then if ain't broke, don't fix it!

    I think you should prepare a grid with figures with what you think the company will think is acceptable, once you have that approved, you can make your report.

    Naturally other factors can affect the change cycle. Like capacity, growth, etc.


    Good luck. That is not an easy task to undertake.


    TCB
    Edited for typos.

    +
    0 Votes
    BeBoo

    Beings as we are a smaller firm, I don't have much of a budget. It's extremely hard for me to even get a copy of Adobe Standard approved or even another license to M$ Office! We mostly operate on the "if it ain't broke, don't fix it" moto. I try my best to stay ahead of that stuff and stock extras like monitors and thin clients.

    Most of our servers are several years old. We don't have anything that is "cutting edge" which I'm not too thrilled with but I can understand with money issues. We have a Citrix server, HP DL380, which i desperately want to get replaced with something much faster as many of the users use the Citrix server for their desktops. I need to do some research on a good replacement server for it.

    We also still have a server running Server 2000 because I can't even get an upgrade to 2003 or 2008 approved. I hate to say it but I would love to see each of these servers replaced so I don't have to worry about them failing any time soon but I know that's wishful thinking.

    Thanks for your input!

    +
    0 Votes
    Fregeus

    Obviously, your group will not spend a dime unless its warrented, so we have to make what you need warrented.

    I would work on getting standard usage levels for all your equipment and software and try to demonstrate that there is a reverse proportionate ratio between use and life span. The more and heavier you use it, the less the life span will be. Therefore the higher the loss on the ROI. Not to mention the monetary loss from loss productivity from your employees because they need to wait for over taxed equipement.

    You need to make a direct corrolation between their pocket book and not upgrading their equipment. If you succeed in doing that, you will have all the money you need to upgrade.


    Good luck

    TCB

    +
    0 Votes
    LarryD4

    BeBoo,
    As posted it depends on the companies decision.

    In my current location all hardware, PCs, Printers, etc. are on a five year life cycle. Which seems to make sense to us since Microsoft phases out their OS on a roughly five to seven year life span.

    Network hardware is on a longer life cycle which is more dependent on what you want your network to do. For instance in 07 we replaced all of our switches and routers to go gigabit and support VoIp. But that upgrade was only after three years.

    You really need to site down and go over wants, needs, and fiscal limitations to find a good lifecycle for your hardware.

    +
    0 Votes
    BeBoo

    That might work for us as well. My current situation is that we keep growing and growing and i am now at the point where our Citrix server has become overloaded because we didn't expect to have this many people using it so quickly. We migrated users slowly but as we got new people on board, we just put them right into Citrix. Our citrix server is only 3 years old but as it stands now, the processor is always at 50-75% usage during the day an I don't like it being that high constantly.

    Thanks for your input!

    +
    0 Votes
    cholan41

    Am also a Network& System admin as like u .my Ex system Admin done the same job wht u ask . ihv a file but i don't how he did't tht work and he did only for server.not printer and switches hope i get it and pass u

    +
    0 Votes
    LarryD4

    BeBoo,
    As posted it depends on the companies decision.

    In my current location all hardware, PCs, Printers, etc. are on a five year life cycle. Which seems to make sense to us since Microsoft phases out their OS on a roughly five to seven year life span.

    Network hardware is on a longer life cycle which is more dependent on what you want your network to do. For instance in 07 we replaced all of our switches and routers to go gigabit and support VoIp. But that upgrade was only after three years.

    You really need to site down and go over wants, needs, and fiscal limitations to find a good lifecycle for your hardware.

    +
    0 Votes
    cholan41

    Am also a Network& System admin as like u .my Ex system Admin done the same job wht u ask . ihv a file but i don't how he did't tht work and he did only for server.not printer and switches hope i get it and pass u