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Network Printing from 95 but not NT

By wbs_aus ·
I have a HP Deskjet 500C printer on a token ring network. The printer will print from Windows 95 machines but not Windows NT machines. I have deleted and readded the printer and the drivers on our print server. The Jetdirect card and network cable were also replaced. What could be the problem?

Regards,
Wayne

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Network Printing from 95 but not NT

by soia In reply to Network Printing from 95 ...

hello wayne,

My guess is that your printer isn't supported by Windows NT. To be sure you should check Microsoft's HCL at www.microsoft.com/hcl.
Maybe this would help you

Greetz,
Chris

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Network Printing from 95 but not NT

by wbs_aus In reply to Network Printing from 95 ...

The question was auto-closed by TechRepublic

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Network Printing from 95 but not NT

by billa In reply to Network Printing from 95 ...

I had a similiar problem. you can call Microsoft(I know it's not fun) and they will tell you which printer to load in NT. Like it migt work fine with a 525c driver or something.

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Network Printing from 95 but not NT

by wbs_aus In reply to Network Printing from 95 ...

The question was auto-closed by TechRepublic

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Network Printing from 95 but not NT

by dcw18 In reply to Network Printing from 95 ...

I had this problem myself. Unfortunately the 500c is not supported by Win NT, and HP does not even have an updated driver or patch to help. You could try another printer's drivers, or even call Microsoft, but don't hold your breath....

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Network Printing from 95 but not NT

by wbs_aus In reply to Network Printing from 95 ...

The question was auto-closed by TechRepublic

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Network Printing from 95 but not NT

by aquarian In reply to Network Printing from 95 ...

2 things
- make sure the jetdirect card isn't set for bidirectional support for the printer
- try the HP 550c driver from your NT CD-ROM. This is HPs baseline driver for most of the deskjet series

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Network Printing from 95 but not NT

by wbs_aus In reply to Network Printing from 95 ...

The question was auto-closed by TechRepublic

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Network Printing from 95 but not NT

by bert.chew In reply to Network Printing from 95 ...

The 500C is not and can not be made compatible with NT. It was designed and built as a strictly Win95 Printer. It uses a propriety driver which requires direct access to the hardware and NT prohibits such drivers from running. Sorry, but the onlyanswer is to replace the printer if you must print to it from NT.

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Network Printing from 95 but not NT

by wbs_aus In reply to Network Printing from 95 ...

The question was auto-closed by TechRepublic

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