Question

Locked

New OS With New Motherboard?

By mraftice ·
Am I correct that if you replace the motherboard on a machine that has a legally licensed copy of Windows XP that you have to buy another license because Microsoft considers it a "New Machine?"

This conversation is currently closed to new comments.

90 total posts (Page 6 of 9)   Prev   04 | 05 | 06 | 07 | 08   Next
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Never say never....

by Desktop Veteran In reply to bios replacement makes yo ...

I can honestly say that I have never, and I do mean never, had to reactivate an installation of XP after the replacement of a motherboard or upgrade of the BIOS.

Our standard image, historically, has been created from an OEM installation of the XP (we have now started using UIU and it's awesome). More to the point, we were victims of Dell's involvement in the "buldging capacitor" incident, and out of literally hundreds of motherboard replacements and BIOS upgrades, I was not prompted once to reactivate Windows.

Based on this, I am surprised by your problem. However, never say never. Here you are with this issue. I can't help but wonder why we would have never seen this issue. Am I overlooking something rediculously simple that would answer this question?

Collapse -

oem bios preactivation - xp locked to bios

by rtroy56 In reply to Never say never....

The XP docs one can find when one digs deep enough show that PC's that come with xp preactivated have something hidden in the bios that identifies the bios to XP. Change the bios to one not coming from the pc builder and XP deactivates.

Collapse -

Ok you are unlucky

by nentech In reply to oem bios preactivation - ...

Your bios is not everyone else?s bios that is your bad luck

You own an HP computer that is your choice and in this case your bad luck

How you dealt with Microsoft is also your choice and bad luck

It appears you have a lot of bad luck
Other people have not had the same problems as you

Other people have been able to update their pc bios with no problems

Other people own HP computers they have no problems

So next time you buy a computer don?t buy hp or don?t upgrade the bios

To continue to insist that a bios upgrade means you have to activate windows when other people keep telling you they have had no problem makes you look stupid

You seem to be your own worst problem
People have offered you help
It didn?t work for you that is your bad luck

So stop bugging us

Collapse -

We have no idea if he has tried any of our suggestions

by RobPatten In reply to Ok you are unlucky

It would be nice if he let us know if he had tried any of our suggestions before posting back with bits and pieces of information.

I don't think rtroy56 is stupid, but I think he could have done a better job of supplying us with all the relevant facts at the beginning rather than have us all run round playing guessing games.

As it is I think we have finally got to the bottom of it.

What he may find is that when he tried to activate and his system says he is using an incorrect product key, the key shown on the activation screen does not correspond with the product key that is on the OEM sticker on the side of his case.

This is because all the big manufacturers, HP, Dell etc, all release their systems with a "pre-activated" product key (the one that will be displayed on the activation screen). This basically allows them to create recovery CDs which do not require re-activation every time they are used.

So long as the BIOS string matches what the software is expecting, no activation will be required. It would be sensible to assume that an HP pre-activated product key will only work on an HP branded BIOS. Otherwise there is nothing to stop people distributing HP (or Dell etc) installation/recovery CDs and getting an illegal pre-activated copy of XP on their Brand X box.

When the activation screen prompts you, you should change the product key to the one that is on the OEM sticker. This is your individual product key, unique to your computer. Even with a motherboard change, or BIOS change, etc, you should be able to activate with this key even if it involves a call to the activation centre.

I hope that makes sense.

Collapse -

My post gives him two choices

by nentech In reply to We have no idea if he has ...

1. To give us more info
2. Or solve the problem himself

Some people do not listen

Some people refuse to accept what they are told
They then think they are being told lies

Collapse -

paying attention

by rtroy56 In reply to We have no idea if he has ...

Yes, I've paid a great deal of attention to everyone's suggestions. And I'd note that your comments just now are right on the button, but; when I got the activation wizard after the bios upgrade, the product key displayed IS the one on the OEM sticker. That may be what confused Microsoft's activation staff. Of course the non-HP bios did not match what the software was expecting. And the fact that the key displayed is that on the sticker but doesn't work anymore is my problem.

My apologies if I have not been clear on all the issues. I've never encountered this type of problem before and did not know what is relevent.

Collapse -

We all learn as we go along

by RobPatten In reply to We have no idea if he has ...

We all learn as we go along, I don't think you ever stop learning especially where computers are concerned.

rtroy56, it is clear you have been trying to solve the problem yourself and doing a fair bit of research into the cause of the problem. Hats off to you because it is more than a lot of people bother to do.

As the discussion continues we all learn more and more about your situation and the possible causes of your problem.

The only thing I find a bit frustrating is that when people make suggestions, you don't always reply to say whether you then tried it or not, and what the result was.

Getting back to the matter in hand I find it interesting that Windows is showing your individual product key rather than the generic pre-activated HP key.

In theory this should make your case fairly straightforward, and you should be able to re-activate with that product key even after a full motherboard change. It will involve a call to the activation centre, and you may have to go along and play the game their way, telling them you have replaced the motherboard (as it was defective). Bending the truth a little but it is what they will want to hear in order to provide you with an activation code.

Collapse -

Excuse me?

by rtroy56 In reply to Ok you are unlucky

I reported a technical issue here that affects OEM preactivated XP users who updated their BIOS. Yes, I've been looking for advice, and perhaps someone to talk to at Microsoft about this. But I've also been trying to educate people, as most posters here are trying to do even while getting help. Just in case you don't understand, MS does document that for a preactivated XP, changing the BIOS leaves XP needing to be activated.

I went into this quite ignorant on the subject. I've learned a lot, but what amazes me is how a few people seem to think that they are superior to everyone else here, that they somehow know better. Each of us hopefully has some knowledge to share here, but insulting each other is useless.

Collapse -

It gets frustrating when people don?t get back

by nentech In reply to Excuse me?

I was not trying to be rude
I just wanted you to let us know how you got on
You had posted many times in this discussion and appeared to be ignoring the suggestions given to you

I suggest you do what RobPatten wrote

Ring the activation line play dumb tell them your computer has been fixed
Tell them you need to re activate windows
Keep it simple and short
Play dumb
I don?t know is a good answer

Microsoft do not deserve anything but simple answers
Its their OEM scam that is the problem

Good luck

Collapse -

You may find this interesting

by nentech In reply to Excuse me?

Not long ago I had a friend who had brought Windows XP professional

They wanted me to install it on their new dell computer
Which had come with an OEM Windows XP home installed

I did that then activated it and showed them how register with Microsoft

They then asked me to install the OEM version of Windows XP home on their old computer

This was a dell that had come with an OEM version of Windows 98 second edition

I checked the computer to see if the hardware would handle XP
It checked ok

This is the interesting part

I told them I can try but I had doubts
It worked and did not need to be activated

Another thing I have found is this

The activation code for OEM Windows XP classic still works if you install from a service pack 1 CD or a service pack 2 CD

How do I know?

I got sick of installing windows XP then installing the service packs
So I tried the install CDs with the service pack included

It worked and activated no problem

Amazing what will work if you try it

Back to Microsoft Forum
90 total posts (Page 6 of 9)   Prev   04 | 05 | 06 | 07 | 08   Next

Brands Forums