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No privileges to do anything no start button Win XP

By sms-at-home ·
Hi
I have just bought a second hand HP pavilion the seller tells me he "only created a single user (Administrator) with no password, so there should be no restrictions on what you can do."
It starts ok but only shows the desktop picyture at any point. However, no start button, no folders on the desktop, can't break into boot up with F8 as it stops it booting altogether. Can't get into setup with Del. Have created a folder on the desktop and can even get to the control panel via that - but nothing works. A brief flicker to show the button was pressed, but no action.
Would it be a good idea to take the battery out?

Thanks
SM

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All Answers

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Sounds like a broken XP Install

by Slayer_ In reply to No privileges to do anyth ...

I suggest reformating the system and reinstalling XP.

If you don't have an XP install, try a Linux distro.

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XP reinstall

by sms-at-home In reply to Sounds like a broken XP I ...

Sounds like a broken XP Install
I suggest reformating the system and reinstalling XP.

If you don't have an XP install, try a Linux distro.
Thanks it may come to that.

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Can not use F8 or Delete

by OH Smeg In reply to No privileges to do anyth ...

Does this have a USB Keyboard?

If it does that is what the problem is as the USB Drivers do not load till after Windows Loads so until the OS is running there is no Keyboard or Mouse support.

The solution here is to use a PS2 Keyboard till you have finished diagnosing the problems then switch back tot he USB Keyboard.

As for nothing on the desktop this sounds very much like some form of infection or a incomplete Install of the OS. My personal preference would be the Infection and the only solution is to Wipe the HDD with a wiping utility that writes zero's to every sector and reinstall from the HP Recovery Disc.

You can use Boot & Nuke to wipe the HDD it is available here

http://www.dban.org/download

If you do not user a wiping utility and just rely on either a reinstall or a format the infection may persist and reinfect the computer. Even a Format only touches every third sector allowing 2/3 of the HDD to remain untouched and any Infections to live through the Format.

Col

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F8 or del

by sms-at-home In reply to Can not use F8 or Delete

No it's a PS 2 keyboard
may have to do the wiping thing....curses
But thanks for the link to the tool
Sandra

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Try ctrl+alt+del

by Jacky Howe In reply to No privileges to do anyth ...

No Desktop or Blank Desktop After Logging On to Windows

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q256194


Press ctrl+alt+del and end explorer.exe and then go to file, start process, and start explorer.exe and then your desktop should show up

Click Start, Run and type regedt32 and press Enter.

Navigate to: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\winlogon\

You will have to set the Shell variable in the right hand pane by right clicking and select Modify. It should = Explorer.exe


You could also check out and verify the following registry key:
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDesktop

It should not be present or if present the value should be 0

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alt ctrl del

by sms-at-home In reply to Try ctrl+alt+del

Thanks, but alt ctrl del are disabled. Using my new folder on the optherwise blank desktop I can get to see the files, but nothing works I click on explorer and slightshimmer of the screen - but nothing.
Sandra

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Are you getting

by Jacky Howe In reply to alt ctrl del

an error message when you do Ctrl+Alt+Del.

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nothing with alt ctrl del

by sms-at-home In reply to Are you getting

No absolutely nothing will try with usb keyboard next
Cheers

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Ctrl+Shift+Esc (taskmanager only)

by seanferd In reply to nothing with alt ctrl del

Or Run > taskman.exe

Have you scanned for malware? http://www.malwarebytes.org/mbam.php is a good scanner to start with. http://www.gmer.net/ to scan for rootkits.

Run > sfc /scannow to scan your system files for integrity. Windows may ask for installation disk if install files are not resident.

Run > regedit navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System
and check if there are any entries for taskmanager. Delete them if present - just the taskmanager entry.

See also this page:
http://windowsxp.mvps.org/ToolsQuit.htm

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BIOS setup

by seanferd In reply to No privileges to do anyth ...

You'll be wanting to try F1, F2, or possibly ESC on an HP.

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