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Novell 4x, service questions

By Borg7of9 ·
Ok I will try to be as clear as possible, I am an NT Tech but have to supoort a small novell 4x network with 13 licenses.

Clients are Win98/95/me and one win2000

Some stations using the Novell 32 client logon, the ones I have had to fix or re-install using the Microsoft Netware client.

Problem 1) One drive mapping F points to the right location, and randomly on a few worksations will lose the mapping and point to another mapping and I have no idea why or how to trouble shoot this. Ie Fmaps to //apps then all of a sudden maps to a subdir of //apps //apps/app1 is now the F drive. It happens say 1 per day I re-boot the system and everything is fine again.
2) I used to know Novell 3x (no expert, just admin functions) so with the 4x I have to support, they have also had wierd problems with some corrupt files on their accounting app. What kind of maint and verification can I do on the system to make sure its running ok? Please in details!!!!
3) I have one system that when it sends to printer I get a banner page, on all other systems I remove print banner in printer properties and everything is fine, yet on one system, it continues to print a banner even with the banner box unchecked!!!

Please I need help and fast, I will award more points if I get many good tips/help, you may email me if you need more info and I am willing to help anyone who needs NT Help in return. Thanks srushbrook@hotmail.com

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Novell 4x, service questions

by jereg In reply to Novell 4x, service questi ...

Without knowing everything about your network, here's a couple of possibilities.
1. Mapping could be changes by another script file remapping to F. I may be hard, but if you can find out what your users are doing or useing when this happens it could point you in theright direction. The point is, drives don't remap themselves, somewhere a command tells it to.
2. Files can become corrupt by turning off a PC while it's connected to an app. True with IPX, not so much with TCP/IP. To fix corruption problems, you really need to contact the accounting app vendor and see what their recommendations are.
3. I had a similar problem with a couple of users. First, try deleting their printer driver and reinstalling. If that doesn't work, you could delete their user account and reinstall. Both have worked for me in the past.
Hope that helps.

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Novell 4x, service questions

by Borg7of9 In reply to Novell 4x, service questi ...

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Novell 4x, service questions

by Borg7of9 In reply to Novell 4x, service questi ...

Concerning Point 2) I know I have to have the accounting vendor repair the corrupt files, but I should have asked is what can I do to make sure Novell is running ok, for example running Vrepair or the equivelant in 4x and is the a utilty that can check the NDS tree, I heard there is one.

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Novell 4x, service questions

by JimBb In reply to Novell 4x, service questi ...

1. If you have a mapping to let's say FS1/VOL1:apps\, and your users change directory on drive F: to apps\app1, then the mapping is from then on to FS1/VOL1:apps\app1. Maybe that could explain? How do you make your mappings: via the login script or from within Windows? Do you make a root mapping or an "ordinary" one?

2. About NDS, LOAD DSREPAIR on the server's console gives you in the main menu some standard checks. Look on support.novell.com for "NDS health check", it explains when and what to do for regular maintenance.

3. Printer properties can eb set on several places. In the login script (of the container, of the user), or at the client (which you obviously checked). If it's in the login script, look for something like:
#capture l=2 q=MyQueue B=MyBanner. Change to
#capture l=2 q=MyQueue NB, for example.

Login scripts can be found in the user object, or in the container object in which the user resides. Use sys:\public\win32\nwadmn32.exe to do all this.

Jim

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Novell 4x, service questions

by Borg7of9 In reply to Novell 4x, service questi ...

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Novell 4x, service questions

by Borg7of9 In reply to Novell 4x, service questi ...

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