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NT4 Server bootup problem

By nohdowt ·
My company is running 10 NT4 Terminal Servers on IBM 7000M10 Servers. They got SP4 on them. Just about all of them cannot boot from their 9GB mirrored hard drives anymore. The following message occurs:

"A kernel file is missing from the disk. Insert a system disk and restart the system."

I have to use a floppy disk with the NT bootup files on them to boot up the servers.
I read Microsoft's knowledgebase Q155892. I have tried defragging the drive using Diskeeper 5.0 because it supportsMFT defrags, but still no dice. I tried new NTLDR files and renaming & copying them as well.
Anyone have an easy fix for this besides using a floppy or wiping and reinstalling NT?
Thanks!!

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NT4 Server bootup problem

by RMmcp In reply to NT4 Server bootup problem

Is this problem post SP4 installation? Have there been any OS hotfixes applied or updates installed.

If so, I would break the mirror, reformat the mirror drive and recreate it.

I'm sure you have done this, but verify that the partitioning is identical.

If you end up reinstalling, I'd set aside a small boot partition of 30megs for C: to keep it separate from the rest of the OS.

Another weird thing to look at is if "Show all files" is selected in Folder Options. I'm not sure if this would have anything to do with a mirror set because I always select this option.
But, I know if you're doing an OS copy within NT Explorer and you don't "show hidden files", they will not be copied. What-you-see-is-what-you-get.

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NT4 Server bootup problem

by nohdowt In reply to NT4 Server bootup problem

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NT4 Server bootup problem

by curlergirl In reply to NT4 Server bootup problem

I think you've covered the "easy fix" possibilities already. The fact that you have the same problem on all 10 servers makes me very suspicious. Have you looked into the possible causes of the problem itself (as opposed to trying to find a fix)? Particularly, have you checked for any viruses that may have caused this to happen? It sounds like it could possibly be caused by a corrupted MBR if replacing the NTLDR files doesn't fix the problem but booting from a floppy does. If this is the cause, you'll have to somehow repair the MBR (using utilities or by wiping and reinitializing the drives).

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NT4 Server bootup problem

by nohdowt In reply to NT4 Server bootup problem

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NT4 Server bootup problem

by mellister In reply to NT4 Server bootup problem

For NT server Terminal Server Edition SP5 was a huge leap forward.. get it.

second .. If kind of sounds like your mirrored drives are configured incorrectly. If you have a mirrior go bad and need to use the other to boot (or it gets confused) .. you need to use the FTEdit program included in the NT server Resource kit to manually set the other drive as the Master Boot drive. This may help.. It will at least let you look at the Partition and see what it "thinks" it is seeing. Another tool on the Resource kit called DiskSave will help prevent partition problem by letting you restore a previously saved partition.

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NT4 Server bootup problem

by nohdowt In reply to NT4 Server bootup problem

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NT4 Server bootup problem

by etowah In reply to NT4 Server bootup problem

The system parition (boot partition) is still limited to 7.8 GB whether an
updated version of the Atapi.sys file is installed or not. For more information,
please see the following article in the Microsoft Knowledge Base:

Q114841 Windows NTBoot Process and Hard Disk Constraints

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NT4 Server bootup problem

by nohdowt In reply to NT4 Server bootup problem

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NT4 Server bootup problem

by jesselou In reply to NT4 Server bootup problem

if you have the 3 setup floppy disk, insert disk1 in your drive a: restart your computer;insert setup disk2 when prompted,in setup options choose r for repair;4 options will appear;select only the inspect boot sector then press enter;let setup detect your mass storage again by pressing enter;insert setup disk3 when prompted,if you have your erd insert to your drive a: or if not press escape then enter again to let setup locate the repair info in your rootdrive.restart your computer

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NT4 Server bootup problem

by nohdowt In reply to NT4 Server bootup problem

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