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Office XP professional freezing

By EPAIT ·
I run a Novell 5.0 SP6a network and just purchased a laptop from Dell with XP Windows and XP office Pro. The user is having a problem saving Excel and Word data to a network drive. When they do their laptop freezes. If the user saves to their local drive there is no problem. I have exhausted my search on Novell and MS for a fix. The laptop is a 1Ghz running 256MB ram Novell client 4.82.

Any assistance would be appreciated,

Thanks,
Rob

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Office XP professional freezing

by yuss In reply to Office XP professional fr ...

Can the user browse the network?
How long have you left the PC in "frozen" mode? If you have some time, start a network save and leave it (possibly)overnight and see if you get an error message. The dialog boxes might just be taking a very long time to respond. Have you applied all the MS Office service packs and fixes?
What happens if you save the file to the local HDD and then copy it over to the network drive?

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Office XP professional freezing

by EPAIT In reply to Office XP professional fr ...

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Office XP professional freezing

by Volovoy In reply to Office XP professional fr ...

Do you have Windows XP Home edition or Pro? What version of Novell or Microsoft client did you install? Computer with Home edition isn't supposed to be on the network. My boss upgraded his laptop Compaq Presario 1800US from Windows ME to Windows XP home and had a lot problem. In 3 weeks he came back to Windows ME. We have Novell 4.11 SP8.

Alex

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Office XP professional freezing

by EPAIT In reply to Office XP professional fr ...

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Office XP professional freezing

by yuss In reply to Office XP professional fr ...

Rob have you tried any of the suggestions in the two answers posted here? I'm curious.

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Office XP professional freezing

by EPAIT In reply to Office XP professional fr ...

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Office XP professional freezing

by EPAIT In reply to Office XP professional fr ...

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