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OfficeJet 7410 AIO won't install on the network correctly

By oneoar51 ·
OfficeJet 7410 won't install on the network correctly. We had this working for years before the hard drive failed.

Since we got the fresh system up and running:

OfficeJet 7410 won't install on the network correctly. I installed it USB. After I created a TCPIP port, I shifted the printer to use the network. It prints but will not scan over the network. If I make a second port (TCPIP) and shift it to the number two port, it scans but fails to print.

Hp's support says it's my firewall. I turn off the firewall but

it has the same behavior.

I have reinstalled it numerous times (even bought the latest CD

from HP)and still get the same behavior.

I welcome anyone's ideas, as I am stumped.

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