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Old technology crashes customer's brain.

By jsp-cpu ·
I am a tech in a little town in Wyoming. I just had a customer come in with an unusual problem. She was trying to install her new printer on her computer, but she couldn't get the CD to run. Sounds normal so far, so I told her to bring it in and I would fix it, I had worked on it the day before, putting in a USB port for her new printer and a sound card. Well she brought it in and told me what she had done, "I put the CD in and nothing happened, the lights didn't flash or anything." Ok I thought she has a bad CD-ROM, which is unusual since I just used it to install the sound card. Since the system was in her car I decided to just get the CD out and wait til it warmed up to work on it. I got my trusty paperclip, pushed it through thehole and out came the tray and to my surprise, no CD. I asked her where the CD was, since she said it was stuck. She then pointed to 5 1/4 floppy drive. It was all I could do not to laugh right there. Is it me or do customers no longer use theirbrains anymore. Come on people think before you act. And get rid of the old technology, you never know what someone might use it for.

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she tried

by ferocious In reply to Old technology crashes cu ...

That is a humorous story, while sad at the same time. 99 times out of 100 the user is sincere in their efforts, especially in cases like this. The 1 time would be if they were messing with your head.

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