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Outlook 2000 and Pop3.

By It's Not Easy Being Green ·
Alright... I am using a generic Email server that supports Imap, SMTP and Pop3. My SMTP and Imap sessions have no problems but, my users with Pop accounts keep loosing connections with the server.
Clients are using Outlook 2000 and Outlook Express5.5

Any assistance is appreciated.

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Outlook 2000 and Pop3.

by Ann777 In reply to Outlook 2000 and Pop3.

Is this happening with one user or a few or all? Make sure that the accounts are properly setup in the computer. For Outlook Express...

Open Outlook Express (you do not have to be connected)
Along the toolbar, click on Tools, the select Accounts. Click on the Mail Tab.
Click on Add ? Mail or Properties if you are just checking settings
Display name: Can be anything you want to appear in the "from" line for outgoing mail.
Click Next
Email address: username@xxxxx.com or net or org (or whatever)
Click Next
Incoming Server is a POP3 server.

Your incoming mail server (POP3): mail.xxxxx.net
Your outgoing mail server (SMTP): mail.xxxxx.net
Click Next
Log on using:

POP account name: username
Password: xxxxx.net password (same as the one you use to log onto the Internet
Click Next
Internet mail account name: mail.xxxxx.net
Click Next
Connect using my phone line
Click Next
Choose to use an existing dial up connection (xxxxx.net)
Click Next - Click Finish

If the account is properly setup and it's just one or some users, then look at troubleshooting these computers. The computers may have a timeout set or other physical problems (modem??)

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Outlook 2000 and Pop3.

by Ann777 In reply to Outlook 2000 and Pop3.

Just, curious : Why are you green?

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Outlook 2000 and Pop3.

by It's Not Easy Being Green In reply to Outlook 2000 and Pop3.

Alright... neither answer really helped but, thought I would give out the points anyhoo... turns out there is a really wierd issue with the ISPs we tranverse and the Pop3 port was throwing errors. (router prioritization I guess).
Also, the Green thing... It's just a Kermit thing.
Thanks.

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Outlook 2000 and Pop3.

by DKlippert In reply to Outlook 2000 and Pop3.

Some of this depends on which POP3 account your working with, but one of these suggestions may, at least, point you in the right direction.
(Type the Q number in the search box at technet.microsoft.com)

1. Start Outlook.
2. On the Tools menu, click Services.
3. In the Services dialog box, click your Internet E-mail account.
4. Click the Servers tab, and then click "Log on using Secure Password Authentication" under Incoming Mail Server.

(Some services want this turned off, try both)
(CW) How to Configure Outlook to Use a Yahoo! POP3

Q254066

(CW) No Error When Failing to Connect to POP3 Mailbox

Q222220

(CW) Troubleshooting Outlook Configuration Problems

Q195795

Using Microsoft Outlook with Different Mail Transports

Q255261

Enabling SSL For Exchange Server

Q175439

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Outlook 2000 and Pop3.

by It's Not Easy Being Green In reply to Outlook 2000 and Pop3.

Take a look above.

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Outlook 2000 and Pop3.

by It's Not Easy Being Green In reply to Outlook 2000 and Pop3.

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