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Outlook 2003 email is being marked read

By OLeevi ·
I have a user who is running outlook 2003 in cached exchange mode and when they get new email in the inbox it is being marked as read even though it has not been read.

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Did you check....

by nina.robbins In reply to Outlook 2003 email is be ...

For a rule they have running or the Preview Pane set to mark as read when item changes?

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POP or IMAP?

by DownRightTired In reply to Did you check....

which r u using?

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Thanks

by fserra In reply to Did you check....

I had the same problem.

Fixed by going to reading pane and un-selecting "Mark item as read when selection changes".

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Edited by moderator

by shellbott In reply to Outlook 2003 email is be ...

xxxx

Message was edited by: beth.blakely@...

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