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Outlook 2003 not displaying publisher images/jpegs until user forwards

By computerhelp ·
Hi all,

About 4 users in our domain are having the same issue. They will receive a publisher file (usually an e-mail newsletter) sent as a JPEG and the image will not display. Some times half of the newsletter will display. When the user hits forward or respond the newsletter appears perfectly in the new window that outlook opens. The users that send the newsletters are in the domain and so are on the safe senders list. I am stumped on this one, anyone have any suggestions?

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It's a security issue...

by ThumbsUp2 In reply to Outlook 2003 not displayi ...

Add the sender to the safe senders list or change your image display properties in Outlook options.

Tools -> Options -> Security Tab -> Download Pictures Section -> Change Automatic Download Settings Button -> Permit downloads from safe senders

Then, add the sender to your safe senders list in the junk mail settings.

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