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Outlook 2007 Moving/draging items to other Folders

By iwan.skibinski ·
Hi,

Customer is running Windows XP Pro SP3 Office 2007 Pro. When he drags an item from the inbox to a folder, the item is moved but is still displayed in the inbox. However when clicking on the moved to folder and then back in the inbox, the items is no longer display. Any ideas when I can start looking?

Regards
Iwan

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sounds like an application refreshing issue

by markp24 In reply to Outlook 2007 Moving/dragi ...

If you are in the inbox and you presh F5 to refresh the view does it also show it dissapear?

where are thepst files located? (locally onthe c drive, network, etc) or are you using a server (ie exchange, pop, etc)

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Reponse To Answer

by iwan.skibinski In reply to sounds like an applicatio ...

Hi,

I was looking into my eyelids. The customer had removed the inbox favourite and replaced it with the unread favourite. Wiith the unread highlighted, the location tab does change to the designated folder. Simply removed the unread favourite and now he is happy. Thanks for the assistance.

Iwan

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