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Outlook 97 Contact List Disappeared!

By steves ·
The contact list has disappeared from Outlook 97, any suggestions? When trying to access the contact list, Outlook tells you that the folder is unavailable and cannot open.

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Outlook 97 Contact List Disappeared!

by matt.morris In reply to Outlook 97 Contact List D ...

Are you connecting to a network? The drive for the contact list may not be mapped, it may have been moved, etc.... Check this first. Are you entering the correct password and user accoutn when you login? If not, your user profile can change.

If you aren't connecting to a network, have you moved or deleted any files lately?

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Outlook 97 Contact List Disappeared!

by steves In reply to Outlook 97 Contact List D ...

The question was auto-closed by TechRepublic

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Outlook 97 Contact List Disappeared!

by wayne.meadows In reply to Outlook 97 Contact List D ...

Was the contact list on the exchange server (are you connecting to Exchange) or was it stored in a personal folder that you have created? Do you get any error messages when you start OUTLOOK.

It sounds to me like you had your contact list in a personal folder and the .pst file has now been moved. Or...if the .pst file was on the C: drive of one computer and you moved to another computer it obviously is not on the c: drive of a computer that you moved to.

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Outlook 97 Contact List Disappeared!

by steves In reply to Outlook 97 Contact List D ...

The question was auto-closed by TechRepublic

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Outlook 97 Contact List Disappeared!

by tcleeton In reply to Outlook 97 Contact List D ...

assuming outlook...

click to, Pull down the pull down menu under show users from and choose your site and recipients. If this fixes it goto tools, options and options. You'll find a pull down that shows what box your e-mail addresses are startingwith.

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Outlook 97 Contact List Disappeared!

by steves In reply to Outlook 97 Contact List D ...

The question was auto-closed by TechRepublic

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Outlook 97 Contact List Disappeared!

by DHili In reply to Outlook 97 Contact List D ...

Scenerio 1: Contacts resides on server.

If your mail stays on the server and you can't view your contacts, check to see if Outlook address book service is still there under Tools\Services. If its not add it. Once you've done that then right clickon the contacts folder and select properties. In the Outlook address book tab select Show this folder as an e-mail address book.

Scenerio 2: Contacts reside on Personal Fold.

If this is the case then maybe the wrong .PST file is being associated to the peronal folders service. Your contacts will reside in this file. Do a search on your computer for *.pst and associate the personal folders to this file and see what you can see.

Hope this helps, later.

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Outlook 97 Contact List Disappeared!

by steves In reply to Outlook 97 Contact List D ...

The question was auto-closed by TechRepublic

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Outlook 97 Contact List Disappeared!

by steves In reply to Outlook 97 Contact List D ...

This question was auto closed due to inactivity

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