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Outlook express:SMTP Port: 0: 0x800c0131

By stergios_nik ·
Hello.

Some of my POP3 users have experienced the following error while trying to send a message in Outlook Express 6.0.

Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131

The message is stored in Outbox and remains there. If you SEND/RECEIVE you get the above error message.

If I restart the PC and log in then the message AUTOMATICALLY is send.

I found an article here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;233264

Microsoft suggests to rename the folders.dbx file folders.old and the outlook Express will recreate it.

I did it, but I still have the same problem. But now the user does not have to restart the PC. He must go to OUTBOX, open the message and press the SEND button again. The message will leave without problems.

Any ideas what is going on. The mailbox of those users is quite big (500-700 MB).

Thank you in advance.

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by dmiles In reply to Outlook express:SMTP Port ...

0x800c0131: Damaged or missing folders.dbx file

Symptoms

You are unable to send email, and you receive the following message:

Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131

Cause
This behavior can occur if the Folders.dbx file is missing, damaged, or using the read-only attribute.

Resolution

Rename the Folders.dbx file:

1. Click Start, point to Find, and then click Files or Folders.

2. In the Named box, type folders.dbx.

3. In the Look In box, click your primary hard disk (usually drive C), and then click Find Now.

4. Right-click the Folders.dbx file, and then click Rename.

5. Type folders.old, and then click OK.

6. Start Outlook Express. This creates a new Folders.dbx file automatically.

Notes

For more information on this issue, consult Microsoft's knowledge base article:

Microsoft Knowledge Base Article Q233264

Reposted this solution has been posted as the solution from different sites,you may need to reinstall OE

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by stergios_nik In reply to

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by stergios_nik In reply to Outlook express:SMTP Port ...

Bad news. User lost all INBOX. Can't recover it.

Mail files are corrupted.

I created another profile and imported from previous corrupted files.

Solution: Delete unnecessary messages and COMPACT ALL FOLDERS.

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by stergios_nik In reply to Outlook express:SMTP Port ...

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