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Outlook XP/2003 printing problems small font size since IE7 update

By swisstonihasher ·
Has anyone else experienced problems with random emails printing in small fonts from Outlook XP/2003?

No pattern seems to exist as an email from an external source can have the small font print problem (with no header) and yet the next email from them will be fine. If you copy and paste the email text (which "views" normally from Outlook) into word it prints normally.

On checking HTML settings for fonts, all users that have this issue are set the same as everyone else, ie medium text size.

Please let me know if you've experienced this...

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All Answers

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small print

by jerrymeek In reply to Ie7 problem for sure...MS ...

it seems that i also have this problem printing from map quest. most other sites print ok

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MS KB article?

by Benyben6 In reply to Ie7 problem for sure...MS ...

Do you still have the link the that forum you're talking about?

A microsoft KB article would be nice too, if you have it.

Thanks!

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Yes I have this problem-random

by slumsden In reply to Outlook XP/2003 printing ...

Yes I just deployed 25 new units w/Office 2003 SP2 w/ IE7 and it didn't take long for users to point out the problem.
what up!!

S

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Yes I am getting the same problem

by yavarp In reply to Outlook XP/2003 printing ...

I found the same problem but it is random, in some mails only it prints very small fonts

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HTML

by swisstonihasher In reply to Yes I am getting the same ...

You'll find the problem relates to emails sent in HTML format (rich and plain text emails are fine).

Anyone know if Microsoft have sorted a fix yet?

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Updates...

by swisstonihasher In reply to HTML

Still constantly watching out for updates from MS, but nothing yet...anyone have more info?

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A workaround

by Benyben6 In reply to Outlook XP/2003 printing ...

I had the same issue (emails print way too small, and no headers). This is with Outlook 2003

I was able to print e-mails fine after I did the following:
-Tools, options
-In preferences tab, click e-mail options...
-Under Message Handling, check "Read all standard mail in plain text"
-Restart oulook, and you should be able to print e-mails fine. Hopefully we'll be able to print in html soon.

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Will give this a try, thanks

by swisstonihasher In reply to A workaround

I'm trying to "read all standard mail in plain text" option now...

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Tried it

by witewolf1 In reply to Will give this a try, tha ...

It Works thanks.

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It works, but does cause problems with HTML email graphics

by swisstonihasher In reply to Tried it

Ends up email pages with graphics turn up as text (as it's being converted), that's the only problem...not really a problem for users in my firm. Thanks.

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