Question

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OWA issue with replies and new mail

By alan.atkins ·
For some reason all of the sudden users on OWA (we run from Exchange 2003 and all service packs installed) get a big "X" box when replying to mail or even composing new mail. I am the administrator here I make sure to keep all the servers up to date, but this particular box has not needed an update for a couple of weeks. I know I used OWA to reply to several emails, and composed a couple of emails over the Holidays. So I know everything was working fine until about a week and half ago. I have checked the usual IIS properties, and I did set the \Exchangeweb directory for Basic Authentication with no check beside "Windows Integrated Authentication (this caused an issue with Spell Checker a few updates ago). I have stopped and started the site, but do I also need to restart the entire IIS dependencies? I have looked everywhere I know to look, and I am even more baffled since I have not performed any Windows updates since the problem occurred. What's worse is I have no idea when it occurred because I have not used OWA since my last successful transaction about a week and a half ago. Has anyone run into this issue before? Any info or help you can give me would be greatly appreciated. Thanks in advance to anyone who can help me resolve this issue.

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All Answers

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Patch

by mr.sweetchuck In reply to OWA issue with replies an ...

Hi
Have you recently upgraded to IE 7 or Vista? Answer = KB 924334 (Excange Patch)

Regards,
chuck

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not recently

by alan.atkins In reply to Patch

I am on I.E. 7 running on Vista x64, but that is not a recent setup. I have been running both since August. Could it be that the server side of this issue has just now reared it's head for I.E. 7 and Vista clients? Like I said I did run an update, but it was over 3 weeks ago and I had no issues at that time.

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.

by mr.sweetchuck In reply to not recently

Do you have the patch installed? Give it a shot. Worst case, it's a bit of future proofing.

To be honest, if it's not that, then I'm stumped.

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by alan.atkins In reply to .

The patch for Exchange did the trick (http://support.microsoft.com/kb/924334/en-us). Thanks you so much for your help. Tech Republic is great forum, and help from people such as yourself are what make it so great!

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