+ 0 Votes Average boxfiddler Moderator 5 years ago is quantitative. Intelligence is qualitative. Apples and oranges maybe. Oxymoron, I'd argue that. Stupidity is. We deal with it. Worst, is dealing with our own. You know, that occasional 'duh moment'? + 0 Votes There you go... zefficace 5 years ago I hope I won't put you at risk by agreeing with you, but that is what I meant. Some people don't have trouble in their lives, they invite it with open arms. And often, they manage to bring us into it. Even worse, they don't have the guts to learn and fix their own crap, knowing somebody else will take care of it for them. I'm not talking of a mistake in general, we all make some... this discussion beign one of them for me. I'm talking of repetitive stupidity from the average Joe. (The worst my friend has done is with an ATV, but only manage to hurt himself that time.) Is there any hope? And by the way, I love Ron White, and yes "you can't fix stupid". Which makes me wonder how much more politically incorrect what I wrote is compared to mr. White's stuff. + 0 Votes I had 1 person The Scummy One 5 years ago after telling them (after a malware infection) not to visit a specific website. I had also mentioned that she shouldnt randomly download 'cute' things from the web. 3 times in a month I had to spend a few hours cleaning up her system -- all the while 'overhearing' how much work needed to be done and being asked constantly how much longer it would take. Personally, I think that some people should never be allowed near a computer (or life for that matter). However, I help support attorney's all day. Some of them have deeper knowledge than me in certain areas, but when out of those areas come to me for more general knowledge items. Some of them I do not hear from for years, while others call (or have their admins call) every week or every time they are in town. Many of them do not care about how things work, nor how to keep safe, they just want to do what they want to do and have everything magically work for them. These are not uneducated people, and there is plenty of documentation (if it can be found ;0 ) on the intranet. I would consider many of them to be pretty damned smart actually, however, when it comes to their computer, they just dont want to know (other than when i will work again). Just like if I was looking at a plumbing job. I have no friggin idea, so I would call someone with an idea. Then I would likely leave it to them, because to me, I just want the water flowing. in other words, if people are not interested in a specific thing, they will pay little to no mind to it -- no matter how much they want it to work. In itself, it has little to do with their intelligence, just has to do with applied intelligence! I kept pointing out what she did and why it was not a good idea, and, if she listened to me she wouldnt be 'behind' on her work. She flat out told me that I was full of it -- that the cute downloads were linked to her by friends and they could not possibly cause an infection. I blocked 8 websites in the registry on her computer, and went 5 months without an infection complaint However there were plenty of "IE cannot display this site" complaints. When confronted with the issue (blocking content without permission)(and yes, I would censor this person again) I came clean and told all. Her manager understood and I didnt get into trouble Well, she changed to a new system and I didnt set it up -- not 3 days went by before it was infected :0 but it couldnt be those pesky websites I warned of (and blocked) now could it? + 0 Votes Oh my, that's hilarious! JackOfAllTech 5 years ago I've been in IT for almost 30 years now and you've no idea how bad it really is. There are literally hundreds of sites dedicated to support peoples' best (worst?) user stories. I've never been infected either (and I used to be a hacker) because I check everything before I do anything else with it. This is not rocket science. + 0 Votes Not really dumb, but ... Bizzo 5 years ago I reckon it's not that the "average" user is less than average, it's just that he doesn't need to be more than average. For example, I have a car, I know how to fill it up, check the oil, water etc. But if anything major goes wrong, I don't know how to fix it, because I don't need to know. I get a mechanic to look at it. If I didn't have a mechanic to fix it, I'd learn to do it myself. Probably the same with plumbing, plastering, electrickery etc, all the things I don't necessarily need to know because I know someone who does. Your friend presses the "wrong" button, because he knows you (or someone else) will fix it. If he had to fix it himself, he wouldn't press the button again. + 0 Votes Common sense and common courtesy... NotSoChiGuy 5 years ago ...are the two least common things around nowadays!! As a tech professional, I don't mind the mental gaffes so much. They help keep me employed. I can appreciate your position on the matter, though (you simply don't need/want the hassle). The way people treat one another irks me more. Walking from the train station to my office, I get walked in front of by at least 10 people each day. No courtesy look, no smile, nothing. Just head down, plowing in front of people as if they are the only pedestrians on the sidewalk. Usually gabbing on their phone or blasting their iPod. On the plus side, it is great practice for my foot sweep techniques. ] + 0 Votes Lawyer santeewelding 5 years ago I come away from what you say with an odd taste in my craw. + 0 Votes Hopefully... dixon 5 years ago ...when people with less-than-perfect mastery of legal knowledge come to you for help, you don't treat them with such disdain. In the IT trade, if technology and its users worked perfectly 100% of the time, there'd be little use for support folks, or this forum for that matter. Personally, I try to treat all of my clients with respect and appreciation, regardless of how uninformed their actions may sometimes be. They're the reason I'm able to pay my mortgage. + 0 Votes Its reality and life. jeno.mozes 5 years ago Computers and the law are not black or white matters. In a perfect world where law was observed properly and computers were used properly neither profession would be a profession. It's part of life and part human nature to goof once in a while. Accept the fact and stick to a profession that you like. Like so many have said, treat your paying customers with a smile and be courteous. The rest is history. + 0 Votes Don't know about the guys GSG 5 years ago But some of us ladies in IT have the same issues. The problem is that the people that use our systems may or may not be interested in using a computer at work or in general. They may have one at home because everyone else has one. Think of it as a car. We should all know that you need to put gas in it, pay insurance (at least liability), and put oil in it. So, why do you see people who've run out of gas, wrecked without insurance, or even blown the engine because they didn't put oil in, even though the oil light's been on the past month? To quote comedian Ron White. "...You can't fix stupid."