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pc clock is GAINING time???

By millhouselives ·
I have a strange problem with 4 different computers. The pc clock on all of these computers is always wrong. The date is fine. If I use either the bios settings to set the correct time or I use the control panel, regional settings, etc. to set the time on any one of these four computers the time will only stay correct when they are on. If I do a restart the computer will restart and the times will be correct, but if I do a shutdown and then turn computer back on..the time will be either 5,6, or7 hours ahead of the correct time.

So far I have checked for viruses, run SpyBot, changed the bios battery and I still have the problem, so far I have done these changes on just one of the computers, figuring that once I fix one, I will have theanswer and then I will fix the other three.

Now for some history, this all seems to have started, sometime after we installed McAfee Virus protection on these computers. I have looked at their site but find nothing regarding the virus software screwing up the pc clocks.

The setup for these is computers is this: They are using Wingate as a proxy server on the one computer that is connected to a cable modem (com21) the other three computer then share the Internet conncection and two travel agency software applications for booking vacations, etc.

Now originally the computer running Wingate had a small application called "Precision Time" running on it and it was not correcting the time as designed. What I mean is that if you went in and used "Precision Time" to set the time it would correct it, but the once you did a shutdown and restart the time would again be hours ahead of the correct time. So I uninstalled this software and tried "Atomic Time" and this still did not fix the problem.

I thought that maybe since this computer was the wingate server that if its time was wrong, perhaps the other 3 computers were somehow getting their time from it. So what

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pc clock is GAINING time???

by cglrcng In reply to pc clock is GAINING time? ...

First off, it is probably the time sync program needs the offset from GMT set to fit your specific time zone. Upon bootup it is synching the clock to GMT time zone probably. Go to the startup menu folder and disable the time synch program, then reset the clock via the systray, click apply & OK. Then restart the puter and see if it still happens.

Most of the atomic synch programs have an offset from GMT or a local server you link to in your time zone that you must choose. If you allow it to choose the server w/ no offset or timezone chosen, then it will set the clock to the local time of the server it links to.

Good Luck.

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pc clock is GAINING time???

by millhouselives In reply to pc clock is GAINING time? ...

Just to be clear both the original "Precision Time" software and the "Atomic Time" software were installed and tested on one machine only. Both of these programs were uninstalled completely! The time stills shows a gain of either 5,6, or 7 hours on all of the four comuters that I am working on. They are all running Windows98 SE. The amount of time the computers gain is not consistent, sometimes it is 6 hours, other times it may be 7 or 8 hours. I have been working on one of the four computers with its network cable disconnected from it and still have the problem.

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pc clock is GAINING time???

by CG IT In reply to pc clock is GAINING time? ...

yep cglcng has it. Your atomic sync time is setting your computer clock [and hense network time] to Grenwich [England] Mean Time and all your other computers are adjusting their time to to the new network time.

I assume your running either W2K or XP as W9X[ME} can not adjust their time from an authoritative network time service automatically. For this, Microsoft has a paper on Windows Time Service with links to US Navy Network Time servers see article # 216734 " How to configure an authoritative time server in W2K. Also article # 307897 "How to synch time in windows time service in XP" is a good article.

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pc clock is GAINING time???

by millhouselives In reply to pc clock is GAINING time? ...

Just to be clear both the original "Precision Time" software and the "Atomic Time" software were installed and tested on one machine only. Both of these programs were uninstalled completely! The time stills shows a gain of either 5,6, or 7 hours onall of the four comuters that I am working on. They are all running Windows98 SE. The amount of time the computers gain is not consistent, sometimes it is 6 hours, other times it may be 7 or 8 hours. I have been working on one of the four computers with its network cable disconnected from it and still have the problem.

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pc clock is GAINING time???

by millhouselives In reply to pc clock is GAINING time? ...

Point value changed by question poster.

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pc clock is GAINING time???

by CG IT In reply to pc clock is GAINING time? ...

You mentioned a Wingate server but didn't specify which O/S's the workstations were using. Since your running Windows 98 [which you originally didn't specify] the computer time can not be changed automatically via an authoritative time service, [hasto be manually set via a DOS prompt command unless there is a special script written to automatically update the computer time, which is what programs like Atomic Time or precision time do]. Uninstalling may not have removed the DOS based script forautomatically updating time from the system registry so that MIGHT be the problem . [A low or failing CMOS battery would become apparent as all CMOS table settings would be lost [which includes system time] and you would LOSE time so that probably can be ruled out. That leaves a program running on the computer which tries to update or change time.
Might be a background time service script from Atomic or Precision or that travel agency software.

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pc clock is GAINING time???

by CG IT In reply to pc clock is GAINING time? ...

Another area to look at is your BIOS. Windows obtains it's time from the BIOS time [computer time]unless it's W2K/XP which initially gets time from the BIOS, but has it's own time service [W32 Time]for networking [networking relies upon accurate time for synchronzing purposes]. If when you adjust Time in Windows to the correct time, shut down then restart and the BIOS time is set incorrectly, then when Windows starts up and checks time with BIOS [computer] time, it will want to adjust itself tomatch the BIOS set time.

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pc clock is GAINING time???

by CG IT In reply to pc clock is GAINING time? ...

note: there are viruses that get into the BIOS [and getting rid of them can be a pain]which might cause this behavior. McAfee or Norton can not accuately scan the BIOS for viruses as some mainboards have a BIOS protection feature just for this issueand normally only check the MBR, memory and hard disks for virus like activity or programs. Disabling the BIOS protection feature on the mainboard, Booting to their CD and running a virus scan might be able to detect and clean a BIOS based virus. Another method [which is tricky] is to use a floppy with the board manufactures BIOS flash utility which completely wipes the BIOS and reflashes it with the original board BIOS [normal BIOS upgrades using a mfg BIOS flash utility DOESNT wipe the BIOS rather just upgrades it. Depends upon the board mfg].

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pc clock is GAINING time???

by millhouselives In reply to pc clock is GAINING time? ...

Poster rated this answer

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pc clock is GAINING time???

by cglrcng In reply to pc clock is GAINING time? ...

Given the time difference isn't the same after each shut down, I was going to also suggest that the BIOS Chip was infected w/ a virus. Rather a strange and difficult problem. I'd concern myself w/ just one unit, sep. it from the rest of the group, take it completely offline and away from the network. May even order a new flashed & upgraded BIOS chip to attempt to tackle that problem. But I would personally find a Win98SE setup first that has Norton's updated AV w/ Rescue disk on it and create aset of disks first, then run those disks w/ the updated AV signatures (Do NOT run the rescue program!!), and see if it finds anything virus wise @ all (disable the current AV on the unit first). I would just want as clean an environment as I could get before installing the new BIOS chip. (Would probably even do a cleaning of the registry first also).

Once you zero in on the fix for 1, the others will be a lot easier to do.

I can't say I have had this type of problem presented to me in theflesh as of yet and realize what kind of headache that would surely be. No matter what you find, solution or not, please keep us informed on the progress as I'm sure curious as heck.

Good Luck & Thanx.

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