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PC hanging for upto a minute

By ck12 ·
I have two pc's. The first is a HP Brio BA600 that hangs for a period of time often a minute or so when given various commands such as scroll, print, font change. Opperating system is Win98SE. The computer is 18 months old running MS office 2000,Mcafee Virus scan 4 with up to date definitions and no virus detected. I have done a complete reformat using the HP discs supplied with the computer. All non esential programs have been removed or not installed. All programs have been loaded using the original discs that were used for the original configuration. No new hardware or drivers were used except the modem which used the driver originally installed over one year ago. HP diagnostics say nothing is wrong and Norton Utilities also say nothing wrong. The fault persists. It is as if the computer is busy in the back ground. My home computer is much older and exhibits similar symptoms and has been reformatted using Win98SE disc. It also uses Mcafee viruscan 4 and shown no virus. Because of others using the computer, I dare not disable Mcafee. Could Mcafee be causing the problem or am I overlooking some thing?
Any help would be appreciaated.
ck12

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PC hanging for upto a minute

by alon In reply to PC hanging for upto a min ...

How much menory does the system have?

Some systems cannot cache over 64mb memory on the main board and can cause system hangs for short periods.

Have you booted to dos and run scanreg /fix

Have you run sfc to check for corrupt system files?

Have you updated all hardware drivers to the latest versions?

does the system have a network card, and if so, is it on a network or attached to a networked device like a cable or DSL modem?

how about the swapfile? is it properly configured?

is DMA checked in the hard drive properties in device manager?

Have you cleaned the windows temp folder out?

Have you tried disabling mcafee to see if this is the cause of the problem?

Have you run msconfig to turn off any un-needed startup items and or items in the system and win.ini files?

you did say you reformatted and the problem was still there right? have you checked for any hardware conflicts?

Try everything I mentioned above, and see if anything helps your problem. Keep me posted...

Alon

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PC hanging for upto a minute

by ck12 In reply to PC hanging for upto a min ...

Tried all these. I also defrag and scandisc regularly. Both systems have 256MB ram. The Brio has a new 256mb SDRAM module as a cheap way of isolating a dodgy chip. No change between the old and new chips. I have no hardware conflicts and am using the drivers and software that have given no problems previously. The only changes are the DAT and SupaDAT updates for Mcafee virus scan. Disabling Mcafee improves matters considerably so may be the answer is there.
ck12

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PC hanging for upto a minute

by milu_panda In reply to PC hanging for upto a min ...

The system resources problem can be solved by using the MSCONFIG utility, deleting Temporary files, or performing hard disk maintenance.

MSCONFIG is a utility that allows you to configure which programs will start when you start up the computer.By eliminating selected programs from startup, your computer will have more resources for multitasking. You can still run the programs by accessing them from the Start menu.

To run MSCONFIG, follow these steps:

1. Click Start, and then Run.
2. Type "msconfig" and press Enter.
3. Click the Startup tab.
4. Clear the checkboxes for programs that you do not want at startup except do not clear the boxes for systray and scanregistry. Systray displays the time and other icons for applications running in the background. Scanregistry makes backup copies of the registry that can be restored if a software installation corrupts the registry.
5. Click Apply and then click OK.
6. Restart the computer.
7. The desktop may look different and you may lose some functionality depending on what you unchecked. You can either run the programs from the Start menu or you can run MSCONFIG again and add the programs back until you have a balance between running applications and enough resources to smoothly operate your computer.

Also follow the next mail.

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PC hanging for upto a minute

by ck12 In reply to PC hanging for upto a min ...

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PC hanging for upto a minute

by milu_panda In reply to PC hanging for upto a min ...

Deleting Temporary files:

Temporary files are normally deleted when the program is closed. Usually the temporary files are created in C:\Windows\Temp directory. It is recommended to delete these files on a regular basis by following these steps:

1. Double-click the My Computer icon on the Desktop.
2. Double-click the icon for the C: drive.
3. Double-click the Windows folder.
4. Double-click the Temp folder.
5. On the menu bar at the top of the screen, click Edit and then click Select All. All files in this folder should be highlighted.
6. Verify that you are in the C:\Windows\Temp folder.
7. Press the Delete key on the keyboard.
8. Answer Yes to any prompts about deleting files.

NOTE: If you receive a message stating that a particular file cannot be deleted, continue deleting the remaining files until as many files as possible have been deleted.

Hard disk maintenance:

ScanDisk and Disk Defragmenter are the two utilities that should be run on a regularbasis. ScanDisk checks for errors on the hard disk drive, while the Disk Defragmenter rearranges the data in contiguous clusters. Clicking Start, Programs, Accessories, and then System Tools accesses both of these utilities.

If you have a problem with either of these utilities not responding, run them in Safe Mode. To restart in Safe Mode, follow these steps:

1. Restart the computer.
2. Press F8 during Startup to access the Startup menu. Ignore any error messages that occur.
3. Choose Safe Mode from the Startup menu and press Enter.
4. Click Start, Programs, Accessories, and then System Tools.
5. Choose either ScanDisk or Disk Defragmenter.

jyoti

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PC hanging for upto a minute

by ck12 In reply to PC hanging for upto a min ...

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PC hanging for upto a minute

by Blackcurrant In reply to PC hanging for upto a min ...

Another option you may want to consider is how your network is configured. If you have protocols installed that are not required they can cause the machine to temporarily hang. For example, each time one of our computers attempted to access any files or to print across the network, the computer froze for up to a minute. The problem was caused by a netbeui protocol (not required) sitting next to TCP/IP protocol. Removing netbeui solved the problem.

Another culprit has been Epsom's/HP's Statusmonitor, I can't remember which. One of these programs sits in the background looking for printers. Each time you attempt to print a delay is experienced caused by the monitor. We have removed the status monitor, after which all the machines have been performing as they should.

Hope this helps

Mark

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PC hanging for upto a minute

by ck12 In reply to PC hanging for upto a min ...

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PC hanging for upto a minute

by Tech/Admin In reply to PC hanging for upto a min ...

I mistakenly bought a hp brio for our organization. It was a celeron and had plenty of memory, and mhz. It would sit and think "hang" every time a user went to work on or open any application. The drive sounded like it was about to spin out of the box. Nothing wrong with the disk checker hp supplied or any diagnostics I ran. I finally removed the HDD and installed a Maxtor 20G drive-- it had ultra ata 66 and 2mb cache. The PC is now a different machine-- the wait and the noise have stopped, and the user cannot belive the difference (he wanted a new machine). Replacement of a factory HDD might be extreme, but the factory might have been after the cheapest not the best. Just a thought.

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PC hanging for upto a minute

by ck12 In reply to PC hanging for upto a min ...

The Brio has already suffered a HDD failure and was changed under warranty but for one of the same type. The replacement is quiet and been in sevice for about 8 months. When I get a suitable replacement I will try and see if it corrects the problem.ck12

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