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Plobrems with canon ir2200 copier

By kagi87 ·
I have alredy confogured one of the clients as netspot console and it intreracts very well with canon copier ir2200 and from the netspot administration I can print a test page but I cannot print from any other application so what might be the problem . Because when even I open Netspot administration on the printing application there is N/A but the program of the copier is already installed in the machine how can I solve the problem ? is there any supplement configuration ? please help
Gil

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