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By jkwash ·
Forgive me if this is not the proper forum for this question. I am working on a plan for Preventive Maintenance on PCs for my mid-sized company. I would be interested in what any one is doing as far as PM, why and when. Any information would be appreciated.
Thanks.

JKW

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by ccsbz In reply to PM

Download The ultimate preventive maintenance checklist from http://www.techrepublic.com/download_item.jhtml?id=dw03119990818jed01.htm

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by jkwash In reply to PM

The question was auto-closed by TechRepublic

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by Al Hedstrom In reply to PM

JKW - I haven't looked at the first suggestion regarding the checklist. I'm sure it includes the usual stuff about cleaning out temp files and defragging. But ensure it includes two annual checks on the hardware side: (1) pop open the box and usea weak vacuum cleaner to clear out the dust bunnies and (2) pop open the keyboard for a thorough cleaning.

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by jkwash In reply to PM

The question was auto-closed by TechRepublic

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by dmiles In reply to PM

A PM could be something that is general to your general needs of setting up a schedule to perform certain tasks which you did not state:Start with general software on individual computer systems,cleaning out old files and indivduals emails that takeup considerable amount of space,run your anti-virus updates,defragment all programs on a scheduled basis,consider cost before updating hardware,On the Network side you may want to start cleaning up files and scheduling a backup system,setup a servermaintenance program,but donot get into changing,you will only create problems,check with the personnel that are using the equipment and get an idea what problems they are having if any and work a simple maintenance program based on their feedback.

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by jkwash In reply to PM

The question was auto-closed by TechRepublic

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by Kal?l -- MCP+I, MCSE In reply to PM

I would say that there is no better forum for this type of question, and that the recommendation in answer #1 is the ticket.

Most folks forget that what is really meant by a PM on a PC is primarily addressing the hardware maintenance needs of thedevice. Addressing the software side is a secondary consideration, yet a very important one indeed.

If I can offer advice on PMs for hardware platforms, above and beyond the advice found in the Ultimate PM document it would be this:

Back up the OS on that machine, and remember that the user is often the single greatest factor causing you extra work, and they will rarely contribute the information you need in diagnosing problems with a given system. Attempt as much as possible to foster open and non judgemental communications with the user--in short, get them on your side.

Keep religious inventory records on all components and peripherals installed in and with a system in your file cabinet, and keep crucial configuration hardcopies inside the system

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by jkwash In reply to PM

The question was auto-closed by TechRepublic

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by Kal?l -- MCP+I, MCSE In reply to PM

...chassis. Doing so will serve to CYA and save you enormous amounts of time on unscheduled maintenance.

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by jkwash In reply to PM

The question was auto-closed by TechRepublic

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