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Preventing a user from deleting emails in outlook

By drmweaver ·
I have a user that is deleting all their emails whether they've been read or not, they just go and delete them. Is there a setting on exchange or in outlook that I can set that will disable their ability to delete emails???

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You're Kidding!

by davidh48 In reply to Preventing a user from de ...

How would you like to be forced to open all the junk letters you get via the USPS?

Choosing to accept and read an email or not is a right, not a responsibility.

If a person refuses to open emails which are mandated by an authority, the issue is for that individuals' manager and Personnel; it is NOT a technical issue.

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Well said David

by cynic 53 In reply to You're Kidding!

This issue is like attending Meetings at work. Some e-mails are part and parcel of one's duties and are as compulsory as answering the phone to clients and customers etc. Others , as with Meetings, can be purely social or advisory.

As David says, there are other means of a Disciplinary nature for Management to deal with staff who do not perform their duties properly.

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simple solution...

by sal.fresco In reply to Well said David

Get rid of the guy!

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That's a punishment worse than death!

by Sarah E In reply to Well said David

If I had to read every email that landed in my mailbox, I'd never get anything done. Unless the title tells me that:

a) It's a project I'm involved with.
b) It's something I need to read right now.
or
c) It's from someone I work with regularly.

It will sit in my mailbox unread, and will eventually get deleted unless I find a spare five minutes to 'scan' the mail (not often). I work on the premise that if it's important enough, someone will call me about it...

Delete is a good thing.

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No you are!

by ITCowboy In reply to You're Kidding!

Opening an email may be a choice you have, reading it another one. Deleting an email is plain wrong! As an employee you are responsible to read emails if that is part of your duty. In addition, any email recieved on a company account is company property, and an employee does not have a right to delete any of them. Third, there should be retention policies in place for all electronic communication, as recent laws were enacted that requires discovery. If an employee is deleting emails, maybe they should be handled by management, but in addition, management should make sure they cannot delete emails to ensure the company is following current laws. Therefore it is the responsibility of IT to ensure emails cannot be deleted and archive as necessary.

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Depending on employees for regulatory requirements

by wdewey In reply to No you are!

I don't know that I would depend on employees for regulatory requirements. I have a lot of good people at my office, but I wouldn't bet my career on them following my guidelines. If you are looking to ensure compliance, then purchase software that will archive all emails before the user sees them.

Bill

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It's called Outlook Folder Permissions

by AceOfJrSpades In reply to Preventing a user from de ...

These features require Microsoft Exchange.

If your administrator has set up a public folder, you may have permission to use some or all of the folders within the public folder. If someone has shared one of their private folders with you or designated you as a delegate for that folder, then you have permission to perform certain activities in that folder. The extent of the activities you can perform in a public folder, shared private folder, or folder you are a delegate for, depends on your role (or combination of permissions) in that folder, as described next. With the Owner permission level (or role) You can
Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels others have for the folder. (Does not apply to delegates.)
With the Publishing Editor permission level (or role) You can Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
With the Editor permission level (or role) You can Create, read, modify, and delete all items and files.
With the Publishing Author permission level (or role) You can Create and read items and files, create subfolders, and modify and delete items and files you create. (Does not apply to delegates.)
With the Author permission level (or role) You can Create and read items and files, and modify and delete items and files you create.
With the Contributor permission level (or role) You can Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
With the Reviewer permission level (or role) You can Read items and files only.
With the Custom permission level (or role) You can Perform activities defined by the folder owner. (Does not apply to delegates.)
With the None permission level (or role) You can You have no permission. You can't open the folder.

Note With author or editor permissions, a delegate has send-on-behalf-of permission. Sent messages contain both the manager's and delegate's names. Message recipients see the manager's name in the Sent On Behalf Of box and the delegate's name in the From box.

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Deleting from where ?

by Capn_Crispy In reply to Preventing a user from de ...

Aren't all emails retained on the email server ? So whether they delete them from their inbox or not, the emails are never really gone, are they ?
- or maybe this *is* a personnel issue...

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deleting emails

by bguthro In reply to Deleting from where ?

as others stated this requires exchange and AD.
you need to qualify from where. local PST, user mailbox, public folder. you can easily manage public folders. on local pst or network mailbox you could remove delete via policy's but I forsee a world of hurt and administration on your horizon. you did not state why... if this is a corporate policy for legal needs then look to 3rd party products such as Zantaz EAS. which can give you more flex in managing email

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Just a thought, but maybe...

by drupp In reply to Preventing a user from de ...

Maybe they are reading the email in the preview window and clicked "no" on the read receipt pop-up. They may have also set the popup to "no receipt and don't ask again" mode.

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