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Print Problem

By RBobcat ·
I have 12 networked printers with IP's assigned. My users are on "domain1" and the printers are on "domain2". I manage domain2 but we have another crew that manages domain1. Everything was working fine till about 2 weeks ago. Now nobody can print to these 12 printers. All the users are on the server in a special group called printer access as domain\user. There are 2 different errors that I get;
1)Cannot find printer or name is incorrect.
2)The user doesn't have sufficient priveleges.

I can log to the local machine as Administrator and install all the printers I want but when the user logs on the machine says "NO Way"

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by w2ktechman In reply to Print Problem

Are you sure that the Domain Users account was not given a No Access at any point for printing.

Also, you can check the trust relationships between the domains to make sure that there are no problems.

Also, make sure that the print server(s) name is correct and that it is registered in the active directory (if AD is setup).

Another problem can be that the print server needs to be re-added to the domain.
I hope at least one of these helps.

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by RBobcat In reply to

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by Curacao_Dejavu In reply to Print Problem

I think that the trust might have been removed.
Pls verify that, and check also the eventlog on both sides.
Another possibillty is that the groups may have been removed from the servers or from the printers.

I am pretty sure if you enable the logging on the servers you should be able to see in the eventviewer what might be going on.

A temporary solution might be to install the printer as the local admin. So the printer would be available to all users that login into the machine.


Leopold

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by RBobcat In reply to

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by ctmoore1998 In reply to Print Problem

They domain 2 PDC must have had a trust to your domain and that has been broken or the admin for domain 2 has removed the 'everyone' group from the printers access and a trust now must be established between the domains to allow access to the printers.

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by RBobcat In reply to Print Problem

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