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Printer Problems

By sisgar ·
I have a Canon BJC-5000, when I print there is black lines through out the document. I have tried to clean the printer heads, align the print heads, and change the ink. What should I do?

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Printer Problems

by sandersd In reply to Printer Problems

You might try changing the cartridges themselves. Are they empty (or almost empty)? If it's just black lines that you see, it may just be localized to the black ink cartridge. Do you notice any color streaks like the black ones? Change the blackcartridge and see what happens.

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Printer Problems

by sisgar In reply to Printer Problems

The question was auto-closed by TechRepublic

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Printer Problems

by wholzem1 In reply to Printer Problems

Verticle or horizontal lines? From one side of the page to the other, just from one margin to the other, or just part of the page? If they repeat, are they a constant distance apart?

What I'm getting at is are they coming from the print head, a roller, or a software or firmware or even a communications issue! If the are at the same horizontal position, and repeat at a constant vertical rate, for example, it may be a roller.

However, my gut instinct says print cartridge problem. On the composite cartrige do you just replace the resivours, or do you replace the carrier, too? If you normally just replace the resivours, it may be time to replace the carrier.

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Printer Problems

by sisgar In reply to Printer Problems

The question was auto-closed by TechRepublic

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Printer Problems

by kenncat In reply to Printer Problems

I have experience similar problems with both bubble jet and desk jet printers. What I have done to solve my problem is this:

Turn the power off. Remove the ink cartridges.Use a Q-tip or alcohol swap and clean the ink cartridge holder. - DO NOT CLEAN THE CIRCUIT CONTACTS - Give extra attention to the edge and underside of the cartridge holder base/cradle. Ink tends to 'build up' around the edges of the cradle.
Hope this helps.

Ken

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Printer Problems

by sisgar In reply to Printer Problems

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Printer Problems

by tim10002 In reply to Printer Problems

Sometimes in the absence of the color cartridge this will happen, if your model hodls both at the same time, put both in. If yours only hold one put in the color. If you have color in you need to use cotton balls or swabs to clean every inch thatmay touch the paper or the print head. The roller may be off also and rubbing to closely to the paper causing it to smudge, in this case I hope you have a warranty to send it back for repair, or you are good at working on the to re-alighn it.

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Printer Problems

by sisgar In reply to Printer Problems

The question was auto-closed by TechRepublic

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Printer Problems

by DAC-BobbyII In reply to Printer Problems

I just fixed the same type of printer with the same problem last week. What I did was to remove the ink cartridges and the print head. Throughly clean the rollers, print head, with alcohol and then replace the cartridges. You will have to clean the "cartridge holder" as well. Ink builds up as it is being used and the "clean printer" that comes with the printer doesn't work too well.

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Printer Problems

by sisgar In reply to Printer Problems

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