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printing

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printing

gerges9
i have software program named Quantitive Sentine (HCIT-Prg) and i have an IP RINTER,recently when i try to print from the program it says:

that was an error found when printing the document "printkey v4.00 picture to LPT1" the device is not connected

any help?

thank you
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    The Scummy One

    the printer port was changed to LPT1
    Go into the printer properties/ports tab and set the port to the proper IP port

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    gerges9

    thank you,but that is the IP port because i am able to print from microsoft(print a test page) but i still can't print from the software program
    thank you
    T.G

  • +
    0 Votes
    The Scummy One

    the printer port was changed to LPT1
    Go into the printer properties/ports tab and set the port to the proper IP port

    +
    0 Votes
    gerges9

    thank you,but that is the IP port because i am able to print from microsoft(print a test page) but i still can't print from the software program
    thank you
    T.G