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Problem on Arcserve with databse manager

By dave.raj ·
Hi, There is a little problem I have got with Arcserve manager. First of all when I fire up Arcserve, it comes up with a message that says failed to start database engine and some of the features will not be available. This started happening when I installed this particular patch from this website http:/support.cai.com/Download/patches/musthave/asnt65.html

Now there are jobs on there which I have stopped but now they just hang there. I don't know if this is a problem with the database manager.

Can someone pls help.

Cheers:-)
Dave

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Problem on Arcserve with databse manager

by tomwood In reply to Problem on Arcserve with ...

have you tried to set the db service to run as a service account not a system account? make sure the Arcsere dir has everyone as full controll too.

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Problem on Arcserve with databse manager

by dave.raj In reply to Problem on Arcserve with ...

I had a better solution from the arcserve website, I had to kill the rds.exe process and then reboot the system and it worked fine. But thanx anyway

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Problem on Arcserve with databse manager

by dave.raj In reply to Problem on Arcserve with ...

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