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Problem with our home computer

By deeda ·
I am looking for some help with our home computer.
What it does is when I start it up I get no Post beep, my hard drive light says lit, and my monitor wont turn on. What happened was my brother-in-law tried to put more RAM (regular) in the PC andwell it turned on but the RAM didnt change so he took it back out(this happened when i wasnt home) and then that is when the montior didnt work. It did this before but it hasnt done it since we moved it to a different room. Any ways I have tried everything i can actually think of. I have checked to make sure the cables are correct on the motherboard, bought a new video card, tried different slots, tried the monitor on a different computer & it worked. the only thing i can figure is my boardmight be dead--but would my computer still turn on and stuff?? Also the computer is kind of old only about a 4 gig hard drive. I need to get stuff off the hard drive, if i cant get it to work and well not too sure how to exactly do that?? Please if anyone has any input, questions, or comments for me please email me dmartin@lssdata.com
Thanks
Deidre

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Problem with our home computer

by deeda In reply to Problem with our home com ...

Point value changed by question poster.

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Problem with our home computer

by dRb63 In reply to Problem with our home com ...

Have you tried to clear the CMOS? If not, pull the system battery (generally it's a CR2032) on the system board. Turn on the computer and then turn it off. Put the battery back in and then try again.

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Problem with our home computer

by deeda In reply to Problem with our home com ...

I tried this but it did the same thing. I took the battery out-booted it up and then shut it off & put the battery back in and booted it again and it just does the exact same thing.
thanks for your imput though

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Problem with our home computer

by maxwell edison In reply to Problem with our home com ...

The symptoms could point to a video card that is bad or isn't properly seated or a motherboard that failed. But since the RAM was removed and re-installed, I'd suspect that the RAM is indeed the issue.

First of all, if there are more RAM slots available than RAM modules, there is an order in which the RAM modules are inserted. With three slots, but only one RAM stick, for example, the single RAM stick should go into the first slot, the second RAM stick in the second slot, and so on. The slots are numbered starting with either 0 or 1. See your manual for the numbering scheme in your case. If you don't have the manual, usually - but not always - the first slot is closest to the processor.

In addition, make sure the RAM is properly andcompletely seated into the slot.

Either of these oversights could cause your symptoms.

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Problem with our home computer

by deeda In reply to Problem with our home com ...

I checked to make sure it was seated correctly and even pushed it just incase & it is in the slot closest to the processor. It still does the exact same thing. Do you know how to tell if the system board is bad?

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Problem with our home computer

by maxwell edison In reply to Problem with our home com ...

The symptoms could point to a video card that is bad or isn't properly seated or a motherboard that failed. But since the RAM was removed and re-installed, I'd suspect that the RAM is indeed the issue.

First of all, if there are more RAM slots available than RAM modules, there is an order in which the RAM modules are inserted. With three slots, but only one RAM stick, for example, the single RAM stick should go into the first slot, the second RAM stick in the second slot, and so on. The slots are numbered starting with either 0 or 1. See your manual for the numbering scheme in your case. If you don't have the manual, usually - but not always - the first slot is closest to the processor.

In addition, make sure the RAM is properly andcompletely seated into the slot.

Either of these oversights could cause your symptoms.

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Problem with our home computer

by deeda In reply to Problem with our home com ...

read above

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Problem with our home computer

by Sue T In reply to Problem with our home com ...

I don't think your problem is with your monitor, it sounds more like something got changed when he installed the memory. Are you sure you are using the memory that came with the computer. Have you tried removing the memory and then reinstalling it? Also check your motherboard book and make sure the memory doesn't have to be in certain slots. Ask your brother if he changed anything in the BIOS. Also, make sure the hard drive ribbon cable is connected correctly (on most computers the red stripe on the cable should be towards the power connectors red wire, also check the connection on the motherboard. Good luck.

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Problem with our home computer

by deeda In reply to Problem with our home com ...

I ruled out the monitor too-- I actually tried another monitor and it didnt work. I tried removing the RAM and reinstalling it but it still wont work. I also made sure all the wires were correctly installed and seated right. Thanks for trying to help let me know if you have any other suggestions

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Problem with our home computer

by Neos In reply to Problem with our home com ...

If you turn on the computer and don't get post beeps....then you can stop troubleshooting... the problem is the motherboard... a simple way to test this is unplug everything except the power cable... and turn on the computer... if no beeps...then you know what you problem is....MOtherboard

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