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Problems with the Boss

By Kuhlio ·
I am sure many before me have posted a comment similar to what I am about type. I am a network administrator for a small company. I am currently wrapping up school and some certifications, but have been a tech-head for a while. My main focus and expertise lies in networking, where my boss is a programmer that has picked up bits and pieces of networking along the way. To give you an idea of his knowledge base, when asked whether the network was subnetted, he asked what a subnet was. My problem is that I see a lot of things that need to be done on the network, but he will not let me do it. For instance, our Exchange Server has about 50MB of free space left on the drive, and e-mail keeps crashing. My boss won't let me delete unnecessary files to free up the space (we have photoshop installed on the server for some reason), nor will he take any action himself. How do I deal with a boss that is for the most part less knowledgeable than I and a bit of a control freak?

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Well how much do you like your job?

by zlitocook In reply to Problems with the Boss

When I started the job I am at now. We had a storage room for computer equptment and there was only a small path to get through. I made a big deal about testing all the things in the room. And slowly let upper managment know what I was doing. It made me look good and my boss too when she told me to get rid of the bad and old stuff. Dont make them look bad make them look like they had a hand in it.

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Paper Trail

by road-dog In reply to Problems with the Boss

Send this manager detailed memos via email showing:
-Persistent problems (descriptions / loss of time & money / employee lost time)
-causes
-proposed fixes
-costs associated with fixes

This boss will eventually be asked by higher ups about affected systems. WHEN he attempts to pin it on you, bring up the emails/ replies/ read notifications/ refusals that you have so carefully documented.

If he's more politically than technically astute, he may authorize the fixes in self defense. If not, he will be in hot water over the outages, not you.

Call it due diligence..
If you really want to take this thing nuclear, CC HIS boss with the same information.

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Bloody Bad Luck

by admin In reply to Problems with the Boss

I am amazed that the drive on the Exchange server doesn't go out in a burst of platters but that you somehow miraculously manage to retrieve everything to the new larger drive.

Seriously though, is the programmer the head of the company? Is it possible to take your case through a process up the ladder in accord with your HR policies? What are the political ramifications? How much do you need this this job?
Can you make it appear that it is HIS idea to delete worthless stuff or is this palatable to you?
The solutions can really vary depending on the situation. All of us to some extent don't get to do things as we see best, but pick and choose which battles or employers we can or can't live with.

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It is hard to argue with a good plan

by bilbo In reply to Problems with the Boss

As road-dog said, come up with a detailed plan outlining migrations, backups, wasted space on servers, improvements and COSTS!!! It has been my experience that vast improvements on a network can be gained merely by reconfiguration costing little ornothing. That isn't always the case but it helps. Once written up, email it to your boss then schedule a meeting to explain it. He sounds like a somewhat technical person and you should make headway. DO NOT THREATEN. You will be far more effective if you invite his boss/the CIO/or a third party and present it as a solutions meeting where everyone can take part. If you just cc his boss you will **** your boss off and set up an adversarial role.
Good Luck

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