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Problems with W2000 Fax server & clients

By Albert Franco II ·
We have a client with a Windows 2000 Pro box with Fax Server installed. It sends and recieves faxes just fine.

The same client has several Windows 98 client machines with the shared fax client installed. When sending a fax from these machines the fax initiates but always fails.

The most frustrating part of this is that we set up what appears to be an exact copy of the network in our shop and it works! Just can't find what's the difference between ours and theirs.

There are lots of tutorials on setting up fax server and the clients. We have read and followed these. But we don't find any trouble shooting information.

No points will be awarded for links to tutorials! We want to see specific suggestions not included in the tutorials or a good troubleshooting checklist. We have done the MS Knowledge base thing (6 hours!) so unless you really think you found something that we haven't seen, then please don't waste your time (or ours).

Thanks.

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