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  • April 18, 2011 at 6:18 am #2173980

    protocol problem, using Mac to access a shared printer on a Windows 7 PC

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    by marktompsett · about 13 years ago

    I have a printer on a Windows 7 PC and set the printer to be shared and given it a sensible share name (ie without any spaces, underscores, or other awkward characters) and another PC also running Windows 7 is able to print to it successfully.
    However when I try to add the shared printer to a Macintosh (which I have been able to use to access shared printers on a Windows XP PC, so there seems to be no problem with the Mac connecting to the network itself) running Snow Leopard, I added the printer apparently successfully but whenever the Mac tries to print something to it I get the error “Unable to reserve port: Address family not supported by protocol family”.
    I have tried searching the web for this error message but not been able to find anything that illuminated the problem, let alone indicated a possible solution.

    The printer concerned is a Kodak ESP 3250, and I have used the Kodak driver on the Macintosh to connect to it (although I have tried other drivers and got exactly the same error, so I don’t think it is a driver issue).

    I also doubt that it is anything to do with the type of network (LAN or wireless) but in this case the Mac is connecting wirelessly, but I guess I could use a LAN cable instead and disconnect the wireless, just to see if it makes any difference at all.

    I am baffled.
    Can anyone suggest a solution?
    Thanks
    Mark

    PS Apologies if I have posted this in the wrong place – I am new here.

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