Question

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Removable Storage service won't start

By welshsteve76 ·
I have looked on this site for an answer but cannot find a solution.

For some reason the "Removable Storage" service has stopped on the server (Windows 2003) causing NT Backup to stop detecting the tape drive, and therefore stopping me doing the daily backups. I tried restarting it, but it starts then stops and gives the below error message.

"The Removable Storage service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

I checked what dependencies the service has, and the only one is Remote Procedure Call, which is started and seemingly working anyway.

Is anybody able to assist at all?

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If you try to run backup, what do you see in the event logs?

by robo_dev In reply to Removable Storage service ...

the backup util should start the service when it needs it, but several things could be messing with the service:

1) a dependent service that failed to start
2) a hardware condition (e.g. tape drive getting flaky).
3) service needs more start-delay
4) Removable storage database corrupt
5) Device driver incompatible.

My first guess would be to remove and reinstall the removable storage device and let Windows redetect and reinstall the software drivers for the device. This will, I believe, refresh the removable storage database.

http://help.lockergnome.com/windows/Problems-Removable-Storage--ftopict568155.html

old but useful guides
http://technet.microsoft.com/en-us/library/cc758007%28WS.10%29.aspx

http://support.microsoft.com/kb/235032

here's a batch script to automagically restart the service

http://www.techtalkz.com/windows-server-2003/39290-removable-storage-service.html

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RESOLVED

by welshsteve76 In reply to If you try to run backup, ...

This is how I resolved it.

I unplugged the tape drive and reconnected it all up. I then rebooted the server and manually started the removable storage service. After this NT Backup launches and works fine. Bizarre.

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