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By trurod70 ·
Our company just got taken over by another. The new company wants the reply-to email address to reflect their corporte email. How do I get our current users' reply-to email address to show the new company's email address? We are using Outlook97 and Exchange 5.5.

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by guy In reply to reply-to ?

Yes it can be done, this is how I do it on Outlook 2000, may be slightly different on Outlook 97.
You need the Account Properties
I get it from the Tools Options menu.
Find the General Tab on the Account Properties, and down at the bottom is the reply tab. I can confirm that it really works!

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by trurod70 In reply to reply-to ?
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by mark_lt In reply to reply-to ?

Its done at the Exchange server, not the client. Go to Exchange Admin, select the users 1 at a time, on each one, click on Email Addresses, then /new / Internet address

Add the new email address there, and then select it in the window and press "set as reply address", this way they will recieve both old and new emails addressed to each, but only send the new addy when they send/reply.

Mark

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by trurod70 In reply to reply-to ?

Right! Thanks

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by Koan Me In reply to reply-to ?

It sounds like you want to change everyone's email address to use the new domain name of the new company. If that's true, then you can make the change at the Exchange Server. In the configuration object under the Site Name, double click "Site Addressing" from the right side of the display. Use the Site Adressing Tab to edit the standard SMTP address. When you click Apply or OK, a dialog box will ask you if you want to "update all Recipient E-mail addresses to match the new site address?" Select Yes.
Depending on your set up, you might also have to modify the IMS Routing properties.

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by trurod70 In reply to reply-to ?
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by ejtucker In reply to reply-to ?

In addition to the other comments about bulk changeing of the addresses, I would add the following.

Since you are going to want to maintain addressing compatibility for a period of time, you should add the old address as secondary proxies to the new primary address. (Alternately add the new address and then modify it to the "use as reply" entry)

Best way to do this for any large-ish number of users is to become familiar with updating the GAL via a CSV file import. The topic is a little bit large for this discussion.

The simplest import file would look like this, adding @newcompany for the new reply to entries while maintaining @oldcompany for the old ones. This is three lines of an csv file that could be opened in excel.

Obj-Class,Mode,Directory Name,Display Name,E-mail Addresses,Secondary-Proxy-Addresses
Mailbox,modify,bob.smith,"Smith, Bob",SMTP:bob.smith@newcompany.com,smtp:bob.smith@oldcompany.com%bsmith@oldcompany.com
Mailbox,modify,john.doe,"Doe, John",SMTP:john.doe@newcompany.com,s

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by trurod70 In reply to reply-to ?
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