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Reset router and now I can't connect! Help!!!

By Cawaii ·
I was recently having Internet problems so I reset the router (D-Link, DIR 655) and setup a new wireless network and now no computer or any wireless device can connect. I know it's not just the internet because I'm connected directly to my Hughes Modem right now and I have internet. We have two computers here; this one when connected to D-link will say it has internet access but the internet doesn't load. It

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All Answers

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Have you tried unplugging the Power Lead from the D Link?

by OH Smeg In reply to Reset router and now I ca ...

If there has been a power spike these things get scrambled and the only way to fix that is to remove the power lead for about 30 seconds and then plug them back in and allow them to boot.

If there is a Battery Backup involved with this unit you'll need to remove that as well as the power lead.

Col

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Reponse To Answer

by Cawaii In reply to Have you tried unplugging ...

I've tried that before and it didn't make a difference~ I don't think that's the prob~ It all started once I reset the router and created a new wireless network.

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Have you reconfigured the DLink Dir 655 yet?

by somesh.bsu In reply to Reset router and now I ca ...

Reset operation returns the DLink Router to factory settings. You will need to configure it once again and specify your PPPOE options (if that is what is being used to connect to Internet) and setup the DHCP address pool along with ISP provided DNS entries. Refer to DLink DIR 655 manual available at this link: http://static.highspeedbackbone.net/pdf/D-link-DIR-655-Manual.pdf

That should help you set up things once again in under 10 minutes.

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Reponse To Answer

by Cawaii In reply to Have you reconfigured the ...

I have configured it but I may have done it wrong. What I'm curious about is, I'm set to Dynamic, but I don't know if I should be? I'm pretty certain that's wrong. I have satellite for my internet and I don't know which option to choose. I think somewhere along the lines of configuring something is messed up~ =/

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More information

by kmthom In reply to Reset router and now I ca ...

Try this:

1. Reconnect through the ROUTER.
2. Go to adapter settings and disable your network adapter, then enable it again. While you are at it, go to the properties of the network adapter -> Internet Protocol (IPv4) -> Properties of IPv4 -> check to make sure it is set to automatic on both settings.
3. Give it about 20 seconds or so, then bring up a command prompt. (Start -> Run -> type "cmd") Then type "ipconfig /all"
4. Let me know what it says.

If THAT does not help, try the following:
1. Plug back into your MODEM directly, giving you internet access.
2. Do an "ipconfig /all"
3. The IP address that is shown may have to be set as your Default Gateway on your router somewhere.
4. Also, on the router config, check your DHCP settings - post what you find if you need help.

About your worries with DYNAMIC and STATIC. For home use, DYNAMIC is typically what is used. However, it looks like DNS is the problem, not your router assigning an IP. The problem could be the network adapter (does wireless NOT work, but a WIRED connection work?), or the DNS on the router/modem is not talking with each other.

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Reponse To Answer

by Cawaii In reply to More information

I've done the first stuff and the ipconfig is the same and everything is set to automatic. I have internet via modem but not on the router. All the computers are fine, the modem is fine and I have internet on a computer directly hooked up to it. But once I connect to the router and everything, I have no internet. It isn't the network adapter, this was all working fine a week ago it wasn't until i reset the router that I've had these problems. Some settings somewhere isn't right. I've set my IP address when connected to the modem to the gateway in the router, didn't work. DHCP seems fine on both. I'm hoping I can contact my ISP and have them help me change the settings accordingly. I don't think I should be using Dynamic, last time we hooked this up we had to contact someone to manually tell us what to put in.

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Reponse To Answer

by kmthom In reply to More information

In that case I would check your DNS settings. Try www.opendns.com.

They have some free DNS servers you can try, namely:

208.67.222.222
208.67.220.220

Try plugging those into your adapter settings/router settings and see if that helps you.

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Reponse To Answer

by Cawaii In reply to More information

tried those, didn't do a thing~ still con't connect~

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Start from scratch

by mfa In reply to Reset router and now I ca ...

Reset the DIR-655 to factory specs, then start fresh. D-Link has some on-line wizards here:

http://support.dlink.com/emulators/dir655/121/Internet.html

That will guide you through the process.

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Reponse To Answer

by Cawaii In reply to Start from scratch

Resetting it was what messed it all up in the first place, I doubt that doing it all over again would fix it.

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