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RESTORING WINDOWS VISTA HOME PREMIUM RECOVERY DVD COUNTER

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RESTORING WINDOWS VISTA HOME PREMIUM RECOVERY DVD COUNTER

srishti25
I HAD A PROBLEM WITH MY NEW SYSTEM. I WAS INSTRUCTED BY DELL ENGINEER TO USE THE WINDOWS VISTA HOME PREMIUM DVD TO REVERT BACK TO FACTORY SETTINGS DEFAULT. AS INSTRUCTED, I INSERTED THE DVD AND GOT THE PROMPT "DO YOU WANT TO REVERT BACK TO FACTORY SETTINGS (Y/N) TO WHICH I PRESSED Y. MY SYSTEM REVERTED BACK TO FACTORY SETTINGS. BUT, AFTER THAT, WHEN I USE THE DVD AGAIN FOR RESTORING BACK TO FACTORY SETTINGS, I DO NOT GET THE PROMPT. WHERE IN THE REGISTRY THE USE COUNTER HAS BEEN SET. THE DVD IS READ ONLY MEDIA, THEREFORE, NO CHANGES CAN BE MADE TO THE MEDIA. SOME CHANGE HAS BEEN DONE IN THE REGISTRY - SOME COUNTER HAS BEEN UPDATED FROM 1 TO 0. PLEASE HELP ME TO REGAIN THE LOST COUNTER SO THAT I AM ABLE TO REVERT THE SYSTEM BACK TO FACTORY SETTINGS USING THE DVD.
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    PurpleSkys Moderator

    Or a different system?

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    srishti25

    Yes, I used on the same system and would like to use on the same system.

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    CharlieSpencer

    First, turn your Caps Lock off. Posting in uppercase is like shouting; it's considered rude to shout at people when you want help.

    Second, did you call Dell back?

    Third, try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:

    http://www.techrepublic.com/forum/questions/post?tag=mantle_skin;content

    There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

    Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer".

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    srishti25

    I am sorry for using upper case. I just forgot in enthusiasm for obtaining a solution to my worry. I will keep this in mind from next time. Sorry for this time. I have already modified my question and have put it in lower case. Please answer my query if possible. I shall be obliged.

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    PurpleSkys Moderator

    Or a different system?

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    srishti25

    Yes, I used on the same system and would like to use on the same system.

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    CharlieSpencer

    First, turn your Caps Lock off. Posting in uppercase is like shouting; it's considered rude to shout at people when you want help.

    Second, did you call Dell back?

    Third, try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:

    http://www.techrepublic.com/forum/questions/post?tag=mantle_skin;content

    There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

    Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer".

    +
    0 Votes
    srishti25

    I am sorry for using upper case. I just forgot in enthusiasm for obtaining a solution to my worry. I will keep this in mind from next time. Sorry for this time. I have already modified my question and have put it in lower case. Please answer my query if possible. I shall be obliged.