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Routing and Remote Access Help

By kevdoginca ·
I work in the IT department of a fairly large company with a network of about 120 users and 15 server machines. One of these machines is a gateway to our WAN via a T1 line, which is runing windows 2000 advanced server. Routing and Remote access is set up on this system to route any requests to the WAN to the proper place from within our network. We've had a series of power failures recently, with no damage (good apc smart ups systems!), but we did shut down all servers. Whenever this gateway server gets shut down, it seems to have a hard time coming back up properly. I can access the WAN from the gateway machine, but not from any other machine on our network. In the Routing and Remote Access control panel, the things I suspect is the problem is under;
IP Routing - General the "Internal" interface is showing up as "Not available" for an IP Address, and "Non-operational" for the Operational Status.
And under IPX Routing - General, the "Inside NIC" interface is showing up as "Down" forOperational State.
The NIC seems to be working fine as far as the device manager is concerned, but no matter what I do, I can not seem to get this resolved.
Any help and or suggestions will be greatly appreciated.

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Routing and Remote Access Help

by henrywi In reply to Routing and Remote Access ...

i recomend you to change the nic cards sometimes it probably faulty, taste the cable connections also can be a broken cable

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Routing and Remote Access Help

by kevdoginca In reply to Routing and Remote Access ...

This was the first thing I checked.

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Routing and Remote Access Help

by shmaltz In reply to Routing and Remote Access ...

Make sure that when you power it on that all the switches/bridges this Server is connected to are already up. It might take longer for the hubs/swithces/bridges to power up then for the computer.

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Routing and Remote Access Help

by kevdoginca In reply to Routing and Remote Access ...

Good thought... we always leave all our switches and bridges up on ups.

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Routing and Remote Access Help

by Joseph Moore In reply to Routing and Remote Access ...

When you go to the Properties of your RRAS server (open the RRAS MMC snap-in, expand your server, right-click it and choose Properties), on the IP tab at the bottom, does it have anything in the drop-down?
I ask this because I had a problem with myRRAS server. I installed Norton anti-virus, and then I lost all routing in RRAS. The "Internal" adapter was still there (as it should be), but the RRAS would not route for dial-in clients past itself. The server itself could PING anywhere I wanted; but a dial-in client of the RRAS could only tracert to the RRAS.
And that was when I saw on the IP tab that the network card dropdown was entirely missing! I had my IP range for dial-in clients, but no adapter for them to route to. I tried setting up static routes (to no effect) also.

So, perhaps you are having a similar problem.

Unfortunately, I could not find a fix for this, so I just rebuilt the machine (reinstalled Win2K).

I know, not the best news.

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Routing and Remote Access Help

by kevdoginca In reply to Routing and Remote Access ...

Nope... Both NIC's are fine... cables are fine... all routers, switches and other servers have been up for a week.
The Routing and Remote Access control panel was not getting a ipx address for the inside nic (or the machine was not assigning an ipx mac address for some reason - was showing up as 000000). I resolved this by going into the nic's ipx properties and assigning a bogus address and on a reboot it got it's correct address.
After a day and a few more reboots, it is finally working!! So thanks anyways everyone!

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Routing and Remote Access Help

by kevdoginca In reply to Routing and Remote Access ...

Poster rated this answer

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Routing and Remote Access Help

by kevdoginca In reply to Routing and Remote Access ...

This question was closed by the author

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