Question

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samsungapps.com device is not registered

By nabeelal ·
Hi
I just bought a Galaxy Note 10.1 GT-8000.After I created all required accounts when I log in to Samsungapps.com to download an application I found the device is set to Galaxy S3.When I want to set the Device Type on that site I get a message: Your Device Is Not Registered.How could I make my device registered? I read it should be done automatically when I log in but it was not identified.I deleted my account and created it again but nothing change.Appreciate your help... .

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All Answers

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Not being familiar with Samsung Apps,

the only thing I can think of is did you download the correct Samsung Apps application
for your device? I noticed there are 2 different applications listed for download,
one for phones, one for "other devices". So, my guess is you need to be sure and
download the correct Samsung App application for your device, then follow the "in app"
instructions to register your tablet. Samsung has some videos and how tos on their
support page...http://www.samsungapps.com/supportMain/getSupportMainList.as

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Reponse To Answer

by nabeelal In reply to Not being familiar with S ...

Thank you for your reply.I saw their how to download video it is just an advertisement.
The steps I do:
1-I login using my account.
2-Search for an application in the search entry box.
3-When the search result appears I found the specified device is Samsung S3
4-I click on the Device: dropdown and a pop up appear telling me No registered device exist.Since I live in Saudi Arabia this message appear in arabic I just translated it for you.Even I choosed (Saudi Arabia\English) I see most of the messages and titles in arabic...

Also I see the same problem when I check my profile on samsungapps.com and select The Device or My Device : from the list on the left.

I think you are talking about a different screen because the screen I see contains a device type dropdown.May be you opened samsung.com.Have you used samsungapps.com before? I need someone who has used their site I'm realy stuck and cannot download any application...

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Reponse To Answer

by nabeelal In reply to Not being familiar with S ...

I observed I have a download completed called: samsunapps_HHP-1.apk and another one called samsunapps_HHP.apk but it was blocked should I install it?

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You probably need to "register" in the app itself...

download the app for your tablet, run the installer, then start it up and
follow the menu choices to register your tablet...you should be able to
link your SamsungApps identity inside the app itself and login from the
app, not the web browser.
The link to SamsungApps.com I followed is here:
http://www.samsungapps.com/mw/main.as

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Reponse To Answer

by nabeelal In reply to You probably need to "reg ...

I will try your idea now but it is realy annoying downloading the application while seeing the selected device is Galaxy S3

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Reponse To Answer

by nabeelal In reply to You probably need to "reg ...

When I click the blue button (I think How to get in US Page) for the application I want I get the error:The device is not registered on your account and I cannot download the application.So I think what I need is how to register my tablet on my samsungapps account.

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