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Sony Vaio Laptop

By jean_hera ·
This top of the line techology laptop with multimedia support, it started shutting down unexpectedly or to be more specific, there is a click then the screen is off and the power remains on and frozen, ALT+CTRL+DELETE does not work no why to shut itdown without the power botton!!
1-Impresion it overhits, but it is not the case I run this laptop 48 hours non stop in the safe mode without problems!
2-I did a complete recovery using the supplied CD's with RE-FORMAT.
3-On my very first screen while entering the user name and product # for the 1st time usage the screen went blank again!
4-It can not be a conflict as it was restored to the factory setting, so the only possible cause should be a hardware problem!
5-I requested the support of Sonny, they replied and said trhey will process my request on time and never heard of them again!
Any one down there can help??
Thanks in advance

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Hardware Issue

by hellchild666 In reply to Sony Vaio Laptop

It sounds like the laptop might be overheating. If you just let the laptop sit in DOS will it eventually lock up or turn off?

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Tech Support

by webrageous In reply to Sony Vaio Laptop

Sounds like you emailed Sony's technical
support - bad idea. Call them on the phone -
talk to a real person. You may also want to
try their online tech support - this problem
may have been discovered before and a fix for
it is posted on theirsite.

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