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STORE.EXE process uses 60% of server RAM

By Shanghai Sam ·
My company recently installed a new Compaq ML350 server running Windows 2000 Server, Exchange 2000, SQL 2000, BackupExec 8.0 with Exchange module, and InoculateIT 6.0. All current service packs are applied. We are a small network (20 users) so instead of migrating, I started new with my Exchange and Windows setups. Problem- store.exe process builds in its usage of memory over a 24 hr. period to the point I have to restart it every day because of programs locking up or slowing down due to the infostore mem usage. Normal usage is about 30-40 MB of RAM. It inflates to over 600MB overnight (backup runs during this time). Anyone familiar with this? Pre-service pack problems should not be a factor, I think! I would love for someone wiser than me to offer some good insight.

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STORE.EXE process uses 60% of server RAM

by curlergirl In reply to STORE.EXE process uses 60 ...

Take a look at MS Knowledgebase article Q267255. This specifically refers to a situation where the Exchange Server is using more than 350 threads - 200-300 threads is normal. You don't say if you're seeing any event log error messages while this is happening - that information would be helpful in troubleshooting this problem. Hope this helps! You also might want to look at the Veritas web site to see if there are any known problems of this sort related to the Backup Exec agent for Exchange. Hope this helps!

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