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Storing Public Records

By barr ·
How does your organization store and maintain public records?
I work at a network service provider and have been receiving inquiries from our customers about solutions on this subject. Our staff seems to be divided in two groups: those of us who thing we should stay clear of folks public records because they don't believe there is a viable solution to address the management of a very gray subject and those of us who thing that a good application out there that can get the job done has got to exist.
I would appreciate or thoughts or experience on this matter.

Thanks

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Need more info

by jdmercha In reply to Storing Public Records

There are a lot of document managment systems out there. With price ranges from $0 to over $100,000. A lot depends on where the records are, how many records there are, who needs to access them, how available do they need to be, what type of security do you need and what laws apply to the data.

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Resources

by barr In reply to Need more info

Do you have any suggestions on how to research these systems? I imagined there would be a huge variety of solutions, but how do I go about finding them?

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Google it

by jdmercha In reply to Resources

Go to Google and search for document management software. That should get you the low to middle end of the spectrum. Higher end solutions are available from Canon, Xerox, Filenet and Seibel.

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Thank you!

by barr In reply to Google it

Will give it a shot

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Storing Public Records

by BFilmFan In reply to Storing Public Records

Depending on where the facility is located, storing public records could involve several federal, state and local laws.

I'd say consult with the businesses legal counsel to discover what requirements you have to meet and proceed from there.

KVS and EMC both offer solutions that meet DOD 5015.2, SOX and HIPAA requirements. I'd ring them first if legal counsel gives the go ahead.

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Policies

by barr In reply to Storing Public Records

For a particular case we have, the customer has divided their data into three categories:
Data Backups required for Disaster Recovery
Expected to be archived
Legally required to be archived

We take this as if they want to archive and back up everything. I does look like we need more specific information from them, but I will check out KVC and EMC. I was not aware of such thing as DOD 5015.2. I will look that up too.

Seems like this is a two headed monster. It has legal and technical issues that need to be taken into consideration. Argh.

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Public Storage

by ericb8276 In reply to Policies

The problem with most of these companies (EMC, etc) is that they do not offer total solutions. I work for a company that does document archiving, document workflow and document retrieval. We use SEC compliant strategies (optical, EMC and magnetic storage) EMC is pretty good as long as you have an app behind it that is solid.
I can answer some questions if you still need.
Eric

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Storing Public Records

by theguru1995 In reply to Storing Public Records

You said it, "PUBLIC RECORDS"

They are public, so why worry.

What we worry about is confidentiality of PRIVATE information, whether personal or corporate.

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8 total posts (Page 1 of 1)  

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