General discussion

Locked

Syncronize/delete cached credentials?

By Maike13 ·
Since we switched using active directory I have a problem with changing the password on my laptop. Our domain passwords expire at set intervals. Mine just expired and I changed it from my desktop PC. The next time I docked my laptop(with the laptop connected to the network via the dock), I entered the new password, but it wouldn't accept it. It would only log me onto the notebook with the old password. Of course this logon (with my old password) is no longer valid for network access, so every time I try to access file servers, mail etc, it prompts me for a user id and my new password, which is annoying. How can I get the notebook logon password back in sync with my new domain logon password (without deleting my user profile)?

thanks,
Mike

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Syncronize/delete cached credentials?

by Ann777 In reply to Syncronize/delete cached ...

Two alternatives:

1) You need to call your administrator and explain what happened. He should be able to reset your password on the server end to your old password. Then while connected to the network on your laptop, you can relogin to the network with the old password and change it to the new password.

2) The other way to accomplish the same is: login on your laptop with the admin account password (with administrative access to the local machine) and then go to control panel --> Usersand passwords --> and rename your regular profile to anything else. Then reboot and log into the domain with your login and new password, and it should recreate your profile with the new password associated to the account.

Collapse -

Syncronize/delete cached credentials?

by Maike13 In reply to Syncronize/delete cached ...

Anna,
Thanks for the reply. I was really hoping for some way of deleting the cached password, without re-creating my profile or bothering our admin. After some experimentation I've discovered that I can re-name my profile, as in your second suggestion, create a new profile using the new password, then log back in as the admin, delete the new profile and re-name the old profile back to the original name. I am then able to log back on with my netowrk user name and it uses the old profilebut the new password now works.

Collapse -

Syncronize/delete cached credentials?

by Maike13 In reply to Syncronize/delete cached ...

This question was closed by the author

Back to Windows Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums