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System Hangs while working in MS-WORD

By techadmin ·
Configuration:
PII 200MHz
Win98SE
Office 2000
Norton Antivirus 2000

While working in word My system hangs up.This has happened for 8-9 times a day. When I press ctrl+alt+del, it shows microsoft word document not responding.

What might be the problem how to solve it ?

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System Hangs while working in MS-WORD

by Fossil In reply to System Hangs while workin ...

No way to tell for sure, but try these. If you need help getting them done, post a comment.
1) Use NAV to run a FULL scan of the hard drive(s).
2) Check the hard drive(s) for errors.
3) Defrag the hard drive(s)
You should do those 3 on a somewhat regular basis (monthly?)
If it still happens,
4) Have the Office 200 CD nearby, open Word, on the menu use HELP:Detect and Repair...
It may take up to an hour to complete

If it still happens
5) Open the case and make sure the hard drive cables are well seated at both the controller/motherboard and at the hard drive(s).

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System Hangs while working in MS-WORD

by techadmin In reply to System Hangs while workin ...

The question was auto-closed by TechRepublic

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System Hangs while working in MS-WORD

by DKlippert In reply to System Hangs while workin ...

My first reaction when Word creates a problem is to rename or delete the Normal.dot file. It can get corrupted. Word will create a new one when it starts,
Also make sure that there is only one Normal.dot on your machine.
Delete all of the temporary (~*.*) files for good luck.

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System Hangs while working in MS-WORD

by techadmin In reply to System Hangs while workin ...

The question was auto-closed by TechRepublic

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System Hangs while working in MS-WORD

by Stillatit In reply to System Hangs while workin ...

Try turning off spelling and grammar checking in Word. If the problem goes away, it may be that some corruption in the dictionary or grammar files was the culprit. Reinstall Word to correct this.

If you have the automatic save feature turned on, make sure that there is sufficient space on the disk designated for automatic saves.

If a particular document or group of documents is usually involved, look at the document content. Sometimes imported graphs or Excel tables can corrupt a Word document, causing Word to hang.

Good luck.

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System Hangs while working in MS-WORD

by techadmin In reply to System Hangs while workin ...

The question was auto-closed by TechRepublic

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System Hangs while working in MS-WORD

by techadmin In reply to System Hangs while workin ...

This question was auto closed due to inactivity

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