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this new site is too hard to use - I can't find my questions again

By JADavis9 ·
Tags: Off Topic
I am getting very frustrated with this new site and I think that it really needs to be changed. Here is an example of the difficulties that I am experiencing:
I get an Alert email that someone has answered a question that I asked.

So I click on the lower link in the email titled Discussion - xxxxxxx and a new tab opens in my Internet Explorer that I already have open and been using on another site. It says "Connecting" on this new tab for a long time then it displays a page saying "Internet Explorer cannot display the webpage - What you can try: Diagnose connection problems >More Information". That More Info tells me nothing and I know that IE was already connected to the internet.

I then close that tab in IE and go back to the email in Outlook 2003. I click on the upper link in the email which is orange and is just the title of the discussion/question item. TechRepublic now opens in IE8 to the main page of TechRepublic with me logged in. Perhaps Windows XP or my OmniPass password software is automically logging me in, but it happens so fast and much faster than other sites that I don't know how it does this. Maybe my login is built into that link in the email?

So now it gets even more difficult to find my way to that discussion! I have figured out I then need to click in the upper right on "Manage Your Newsletters" and then click on the "My Stuff" tab and then click on "My Questions" in the left side column and look down the list for this item. But the real problem seems to be that if anyone has entered a new subject line after they click "Answer The Question", then I think that is what now shows up in the column marked "Questions"!
This is NOT GOOD!
If you have a bunch of issues going on, you might not be able to find which one you want to go to, as the original title which showed up in your email Alert is not on the list anywhere. I have scrolled all the way down that list looking for my original title (subject line) and it is not there! Not at all. Not anywhere. This is really bad! Gotta fix this mess, please Tech Republic! Please!

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All Answers

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Go to:

by boxfiddler Moderator In reply to this new site is too hard ...

Your Account. Upper right of the page, in the narrow blue bar. Click it, or when you hover your mouse over it you'll get some menu options. Choose My Stuff. Your posts are listed there. At the upper left of your posts list is a menu. Choose My Questions, and voila. :)

Give it some time and patience. It will get better. This is a monster task they've undertaken, and it's not going to smoothe out overnight. Also, keep fiddling. Take notes if you have to.

For what it's worth, you're not the only one having issues, and you're definitely not the only one who's not happy with things at the moment.

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Request for Clarification

by boxfiddler Moderator In reply to Go to:

Sorry, I refuse to use IE, can't help you there. Outside of asking, why don't you try Firefox?

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Request for Clarification

by Bruce Epper In reply to Go to:

The alert issue is not browser specific. If you get email alerts and use the links provided in the email to get to the new message, it will ALWAYS give you an error stating in one way or another that the server could not be reached (community.techrepublic.com). Choice of browser does not matter since the address will resolve to 10.15.4.140, but it does not respond to any ping or http requests. (Sorry, can't reply to your reply here, so this will have to do.)

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Boxfiddler - I don't want to use anything but IE

by JADavis9 In reply to this new site is too hard ...

I don't want to use anything but IE as I am overwhelmed by way too much technical stuff right now. I don't need to add any more! I'm just curious, but why would anyone refuse to use IE?

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Request for Clarification

by boxfiddler Moderator In reply to Boxfiddler - I don't want ...

Because it's reportedly the most insecure browser out there.

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6 total posts (Page 1 of 1)  

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