+ 0 Votes Quick and dirty method mjd420nova 7 years ago I used to take photos of each techs area and post them on the door. This kind of acted as a warning to those about to enter the area that they were about to enter a war zone. This usually solved the problem, the photos were seldom up more than a day before things got cleaned up. I set up cabinets for each catagory, keyboards, MOBO's, hard drives, CD's, software, power supplies ETC. At least that way they could close the doors of the cabinet. This usually happened on a two week basis, but I was happy, as they were seldom around and it at least meant they were out working and not playing games at their desks. + 0 Votes bonusworthy objectives Gooder 7 years ago I got fed up with one desk in my dept, so I've just set an objective for that person to keep their area clear. We are part of the main office so it doesn't make us look good. They said they'd rather take the hit and lose the small percentage of the bonus I'd assigned to the objective. So I doubled it, reducing other objectives to suit. I'm now waiting to see what happens... + 0 Votes Organization Tink! 7 years ago I don't have a team working for me...therefore I AM the culprit around here. You may need to actually go in and help them organize for the first time...take charge and create labeled boxes, shelves, cabinets, drawers or whatever is needed to get the stuff put away, and then setup a process like mjd's photos to keep it in order. I find that once you have set destinations for things, it's much easier to keep things cleaned up. It's getting that first organization done that's the hardest. Tink + 0 Votes Tidy?!?!? What's that? oldbag 7 years ago I am the culprit here! My intentions are always good but I never seem to be able to catch up. + 0 Votes A clean desk is the sign of a sick mind.... JamesRL 7 years ago The best practise that I have seen, and I've both done the job and managed a large team of desktop techs, is to have a "bench" room with a lockable door. This is not their office/cubcile where they sit and do emails. Its a working room with the equipment they are disecting, spare parts etc. This can get a little cluttered but you can close the door, and lock it to prevent theft/loss. James + 0 Votes The reality of the situation jdmercha 7 years ago What do they get paid to do? What do you evaluate them on come review time? As long as you are paying them to resolve problems, cleaning will always be a low priority. If you really want their areas cleaned then base their reviews on tidyness not on productivity. + 0 Votes I am cleaning .... bigbigboss 7 years ago I've had "Tidying up" as my annual performance objective for many years. So, I am not the one who can fix this. But I know what caused the problem - lack of storage space, and lack of time to put things in the right place. I love to clean up my office. I can do that, and delay all my projects by at least a week. Or, I can do most of the project on time, and answer the calls from users, and leave the work place a mess. I can also throw all these things away, and ask my boss to buy them when I need them again, as there is no place to put them. So, what should I do ? Or, more importantly, what should my boss do ? Tell me to clean up ? + 0 Votes It took me decades to get there NickNielsen Moderator 7 years ago but I've finally reached the point that when I replace such components, I throw them in the recycle bin. PCs are a slightly different story, but most of them also get recycled. Project PCs require at most 2 keyboards or mouses: one each PS2 and USB. Monitors are authorized at one per interface connector type (VGA, DVI, etc.) Now, I just need to find somebody to come get this 5-cubic yard bin full of computers and parts... + 0 Votes Storage & Prioritisation n0tl0b 7 years ago Well, thanks everyone for the responses. It looks to be a universal problem and I think it's going to continue to be a problem! Interestingly we've just moved out of an area where we had a bench-room/shelving with labelled boxes, etc. and that office space wasn't much better. You're right though, I'm not reviewing the team on how tidy they are, I review them on how quickly they resolve calls and how many they resolve so make the place tidy is going to come low down on their list of priorities. I think I'm going to do something along the lines of photographs and see what happens! And maybe give everyone an hour slot each week where they do nothing but tidy up. + 0 Votes cleaning can cause problems Shellbot 7 years ago for instance, on monday i sat at my desk and though "yikes, this is becoming a health hazard" So spent a good 3 hours tidying, sorting, filing etc now i can't find a dang thing! i had a perfectly good thing going, i knew what each pile contained and how long it had bene there..now i am lost. i realise now i should have just left it untill the christmas break!!!!!!!!! + 0 Votes Offer an award hyposave 7 years ago WE had the same problem, messy desktops, mountain high cd collections, enough LAN cabling to repel off the building etc. The solution was simple, everyday the manager would give a "grade" to the tech support team. The grade included overall tech support, user feedback, a few more others and of course cleanliness. Those who got a grade of 85 and above would see a bonus on their paycheck. It really did work since everyone did their part, and it didn;t really cost the firm that much.