+ 0 Votes Personally..... JamesRL 7 years ago I've never trained someone from scratch, I've always had people with some exposure. I would start with installing the OS. Build a PC for them, and have them first install the OS through the defaults, then do it again with the custom - have them play with some of the custom installs. Once they can install the OS without too many thoughts, have them build the basic PC - put the MB in the case, install the base components, then boot it up, format, install the OS. Then have them add the often additional components - video card, sound card, ethernet card etc. Install the HW, then configure it in the OS, one by one. Once they have the basic box stuff, then you can move to networking. James + 0 Votes First off, use a grounded wrist strap mjd420nova 7 years ago Start off with a fully functioning system, teach them how to listen to the different sounds and watch the lights. Find a good comprehensive list of the beep codes and the diagnostic codes from the bios ( 100-CPU 200-memory 300-keyboard ETC) then move onto what's needed to make a bootable disk, partitioning hard drives, loading the OS and then drivers for appropriate hardware. Then work into dip switches-jumper bergs and last of all don't forget changing the CMOS battery and how to clear CMOS and password access work arounds. + 0 Votes If you're looking for a full up training curriculum NickNielsen Moderator 7 years ago Thomsen Course Technology has several resources (http://tinyurl.com/y3gw66), but they are rather pricey. The best other source is probably the current edition of Scott Mueller's Upgrading and Repairing PCs. If you also can get a copy of the Tenth Anniversary Edition, you will pretty much have all the information you need from PC Day One. Start him reading. + 0 Votes break it down and focus jdclyde 7 years ago what will be the primary skill needed, hardware, OS, software? A basic understanding of all is needed, but then focus on the ONE that is the most important. Too many times I see people that know a little about everything, but not a lot of any one thing. They can get by in the day to day, but when there is a real problem, they don't have the abiltiy to resolve it. Also stress to be methodical. Always make one change at a time until the problem is solved or you will have no idea which change fixed your problem. Relaxing is important too. It drives my co-workers nuts becaues they will be all frantic over something for a while trying to get something going. I go back to my office, turn on the tunes, grab my coffee and "just sit there" or "browse the web". What they don't relize is I am doing that "thinking" thing, or I am looking on the web for people that have had the same type of problem. It usually doesn't take me long to get the answer. When you rush, you make mistakes. Dumb mistakes. + 0 Votes A Handy A+ Manual Tig2 7 years ago The condensed version is best- it will present the information in logical order and help to reinforce it while not actively in the lab environment. There are a number of good A+ manuals out there- I like the "Passport" series for well condensed information. Another important thing to keep in mind are the old tricks that the new kids don't seem to understand- like the sensibility of keeping a paperclip handy... + 0 Votes Start with DOS rednksweetpea 7 years ago That way you can teach him the basics of DOS, than work up to Windows, than who knows after that, he may start teaching you what he learned. Just a thought LOL + 0 Votes an important one.. Jaqui 7 years ago pound it into their head that you do NOT need to change bios settings every time. I recently had someone change a cdr for a dvdrw on a system, which failed completely. they had changed the bios settings and created an irq conflict. which really means: do as little as possible to get the system running, tune it later if needed. A lot of people think they have to adjust pins and bios settings for every hardware change, or even os change. the default bios with plug 'n pray options enabled can, now, usually get it right, so "if it ain't broke don't fix it" needs to be retaught to a lot of people. + 0 Votes Always start with the basics jjvolk 7 years ago Troubleshooting a PC starts with the basics. He will need to read and study a good A+ training book. That will teach all the basics of computer components. As for repair the usual components that are the problem are: Hard Drive (bad sectors), Memory (Memtest 86 is good to check), Power Supply (always have a reliable replacement to test with). I have a POST card. This is essential for trying to diagnose a defective motherboard or CPU or Power Supply. As to building a computer set a procedure. What parts get put into the case first and in a certain order. Be methodical, and don't let him deviate from the procedure. That way he can build systems consistantly and speed will come with repetition. Usually we build CPU and Memory on motherboard and run it on the bench or desktop before installing it into the case. Don't assume it will work. It may not. We have had defective motherboards right out of the box! Also defective CPU's and memory that were brand new. Once the board runs on the table then it can be placed into the case using the standoffs. Then comes the hard drives, cd or dvd drives. then cards and cables and power added last. It should all work if the board ran on the table to begin with. During OS install sometimes defective parts show up like Video or CD/DVD drives (the setup reports unable to copy/find/certain files). Also defective media (CD's or DVD's) sometimes show up, but not too often. Hard drives usually show to be defective during this time also. If the OS installs properly and all drivers and devices work, let it run about 24 hours and see if still works (no lock ups or resets) before putting it into everyday use. I have been in the PC repair/construction business for about 18 years. I have A+ and Network+ certifications. The main requirement of an IT job is to LOVE WHAT YOU DO! + 0 Votes Earthing Strap bbwalters 7 years ago When I worked with Motorola we had a course, 'Back to Basics' The guy showed us the importance of the earth strap by displaying microscopic pictures of the internals of CPU's that had been 'Zapped' The holes had to be seen to be believed. After that I never worked without an earth strap. We were also told anyone working without proper earthing facilities would be 'Fired' Their reputation depended on correct procedures. + 0 Votes TheOSI - Non-invasive Techniques dotxen 7 years ago osi first, tcp/ip second and not silly stuff like how to build a pc. no-one builds pcs anymore. we buy them in, and throw them away at the end of their life-cycle. most importantly, teach non-invasive attitudes and techniques. no point fiddling about at the top layer (application) if the cables dropped out (physical.