Question

Locked

trojan.fakealert

By DFantin1 ·
Can anyone help me rid this balsted trojan? I am running a laptop Intel 512Mb with Windows XP and have not been able to successfully remove this malicious code according to recommendations due to the following:

1) System Restore will NOT launch (could this be an ultra-clever hacker?)

2) I cannot launch the "System" folder from "Control Panel"

3) I have McAfee antivirus and Spysweeper software and active accounts and virus definition updates NEVER complete downloading (again, the work of a clever hacker or what?)


I'm fresh out of ideas and have many critical files and applications I cannot afford to loose should I need to wipe the hard drive and restore using the restore CD.

Quite a bind, huh? I'd be greatful to anyone with the remedy to this quandry. Thank you in advance!

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What a mess...

by CaptBilly1Eye In reply to trojan.fakealert

Here are some tools that will hopefully clean things up.

McAfee Stinger is a free stand-alone scanner that can (and should) be run in Safe Mode:(http://tinyurl.com/1x4v)

Here is a free on-line scan offered by BitDefender: http://tinyurl.com/aauh5 .
And another by TrendMicro: http://tinyurl.com/2xis .

I would also use this tool: RootKitRevealer (http://tinyurl.com/y3hgq9)
or AVG's free RootKit detector and Remover: (http://tinyurl.com/35jq2t)

If you determine that there is indeed a trojan involved and which one,
I recommend you go here:
http://tinyurl.com/hnsvd .
TrendMicro has always been my favorite source for virus information and removal.

My second choice would be BitDefender. Here's a link to their extensive library of free removal tools:
http://tinyurl.com/y6opnp


Please let me know what ultimately resolves the issue.
Good Luck

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One other thing to try

by mjd420nova In reply to trojan.fakealert

Set the BIOS to default. Sometimes you can do it thru the BIOS itself. Write down the important values. It could even be done by removing the battery from the board for ten minutes and replace with a new one.

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Just Checking...

by CaptBilly1Eye In reply to trojan.fakealert

Were you able to resolve your issue?
If so, what was the fix?

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