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Unable to delete inbox messages

By lbello ·
Dear Sir or Madam,

My operating system is Win2K/SP3 with Office XP Pro with no service pack. I'm using Outlook 2002 to recieve Internet mail through POP3. When I try to delete multiple indox messages I get the an error message which says; "The messaging interface has returned an unknown error. If the problem persists restart Outlook". I've restarted Outlook and my P.C., then I go back to Outlook to delete. Sometimes, I'm able to delete one inbox message However,when try more than one I get error message stated above.

Please Help,

Laz Bello

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Unable to delete inbox messages

by DKlippert In reply to Unable to delete inbox me ...

Start Outlookwith the /resetfolders switch:
Outlook.exe /resetfolders

run scanpst

Export the messages to a new PST

Utility to rename or delete "special" Outlook folders such as the Calendar, Tasks, Inbox, and Contacts.

www.slipstick.com/addins/gallery/index.htm#ffolder

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Unable to delete inbox messages

by lbello In reply to Unable to delete inbox me ...

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Unable to delete inbox messages

by leehellcat In reply to Unable to delete inbox me ...

I have had similar problems in the past. The only way that I have found to solve it is to backup the PST file and then unistall office, and do a clean re-install.

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Unable to delete inbox messages

by lbello In reply to Unable to delete inbox me ...

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Unable to delete inbox messages

by saihib In reply to Unable to delete inbox me ...

According to Microsoft you need to install Microsoft Office XP Service Pack 2.
See this article:

Microsoft Knowledge Base Article - 325671

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Unable to delete inbox messages

by lbello In reply to Unable to delete inbox me ...

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Unable to delete inbox messages

by lbello In reply to Unable to delete inbox me ...

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