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unable to open word or excel docs

By mrmwhiterose ·
when receiving emails in group wise with a word or excel document that has more than one word in the file name attached to it and try to open the document it cant open the file.
ex . if file name is "report one of two" get and error saying cant open report.xls..then click ok it then says cant open one.xls..and so on, but if copy the file to computer and rename it to a name like "report-one-of-two"
then the file is able to be opened. also if the file is saved to computer and then opened from within excel or word there is no problem opening them... word and excel will not open files received attached to emails under groupwise if there are any spaces in the file name. system has windows 98, groupwise, office 97 professional.

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unable to open word or excel docs

by DKlippert In reply to unable to open word or ex ...

Check with your system administrator. This is a GroupWise problem. 16 bit "old fashioned" e-mail clients can't open long file name docs with spaces and up to 255 characters.
The fault, I believe, is with your version of GroupWise or you Netware system.

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unable to open word or excel docs

by DKlippert In reply to unable to open word or ex ...

PS If that is not the case, try re-installing Office. Sometimes the order of install can cause problems as well.

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unable to open word or excel docs

by mrmwhiterose In reply to unable to open word or ex ...

The question was auto-closed by TechRepublic

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unable to open word or excel docs

by kaigb In reply to unable to open word or ex ...

Reinstall Word/Excel...

If you try to open a MS Office 95, Word 7 attachment that contains spaces (TEST DOCUMENT.DOC) from with GroupWise 5, 32-bit client, it gives you the message, "Word Cannot Open The Document (C:\WIN95\TEMP\TEST.DOC)," "Word Cannot Open The Document (DOCUMENT.DOC)," and brings up a blank Word screen.

The problem has been confirmed in Word97 also. Reinstalling Office97 resolved the problem.


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Cause
Word 7 problem in MS Office 95.


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Solutions
The problem does not occur in:
WordPerfect in Corel 7 Suite
Word in Microsoft Office 97
Excel in Microsoft Office 95

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unable to open word or excel docs

by kaigb In reply to unable to open word or ex ...

Should work no matter which version of GroupWise you are running!

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unable to open word or excel docs

by mrmwhiterose In reply to unable to open word or ex ...

The question was auto-closed by TechRepublic

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unable to open word or excel docs

by mrmwhiterose In reply to unable to open word or ex ...

This question was auto closed due to inactivity

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