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unstable Internet connection

By momed.miranda ·
scenario is that often we loose connection to internet the modem and router has to be restarted to re-establish connection to internet ,, I just had the modem replace 2 day and still have the same problem, well when I do down load +-100.00mb file, defiantly disconnects ,, do u think this has anything to do with ISP or our router because the LAN is quite stable no problems and what I have notice often is that when the connection dies I try to ping the router there is no response and I try to ping our Internet IP Address using a different ISP connected to other router no response too.

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Static IP or dynamic on modem router?

by H3LPU In reply to unstable Internet connect ...

At home I got this happening aswell. It is cheaper to have a dynamic ip adress connection from the ISP for DSL service. So with the combination of all computers (4) always on, connect to a LinkSys WRT54GS that connects to a Slipstream 5100 modem/router, the connection breaks weekly. Putting the modem router off and on again solves the problem. Setting up the computers connected to the 54GS via mac addresses keeps the connections live for 2-3 weeks at a time. A simple on and off on the modem/router still solves the problem. So this usually happens when the IP address renews itself on the modem/router from the ISP, so the ultimate fix is to get a modem/router from the ISP that has 5 or 10 ports built into it with a static IP or, put the modem/router on and off when the ISP refreshes the DHCP address from the ISP DHCP server. See the Netopia Wi-Fi Business Router Model 3347, from the store.ATT.com (4ports+wi-fi) or put the modem/router on and off occasionally. Thanks for the other replies, always helpful with troubleshooting.

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